Jim Hudson Lexus - Service Center

Great service, as always! Danny Chupek was very professional and helpful, answered all my questions, gave me good advice, and went above and beyond by getting extra info for me Danny Chupek was very professional and helpful, answered all my questions, gave me good advice, and went above and beyond by getting extra info for me regarding prepaid maintenance plans and coordinated my meeting with the person I needed to speak with about it. I can't say enough about him and I'm so thankful for all he did! Awesome, wonderful, Great Job, Danny!!!! Also, the person I spoke with about the maintenance plans (I forgot his name, I apologize) very patiently and fully explained all my options. I really appreciated all the time he took to make sure I understood. Many thanks to you for the continued excellent service! More

First time back for service Very professional..Danny was very attentive to my needs and the car was serviced promptly nothing else to comment on except that a 25 word minimum is Very professional..Danny was very attentive to my needs and the car was serviced promptly nothing else to comment on except that a 25 word minimum is absurd More

Regular Maintenance Courteous and efficient service. I was given a personal view of what service I needed for my car to continue running properly. Totally satisfied wit Courteous and efficient service. I was given a personal view of what service I needed for my car to continue running properly. Totally satisfied with the service and consultant. More

oil change Excellent service. Quick and efficient. Melvin did a fine job of explaining the charges. My car came back on time and cleaned up. Very satisfied Excellent service. Quick and efficient. Melvin did a fine job of explaining the charges. My car came back on time and cleaned up. Very satisfied More

First Class Very friendly and courteous. Treated with respect. Restrooms very clean and waiting area was very clean and nice. Were able to get a loaner while serv Very friendly and courteous. Treated with respect. Restrooms very clean and waiting area was very clean and nice. Were able to get a loaner while service was being performed. More

Recall Fix Very professional and friendly. Super fast fix. Pleasant experience! And my "loaner" vehicle was awesome. Looking forward to doing business here in th Very professional and friendly. Super fast fix. Pleasant experience! And my "loaner" vehicle was awesome. Looking forward to doing business here in the future. Thanks so much!!! More

Effortless experience Took my Lexus in for a 5k service, service representative told me it would take an hour. It took exactly one hour and I left with a clean car in mint Took my Lexus in for a 5k service, service representative told me it would take an hour. It took exactly one hour and I left with a clean car in mint condition. The waiting area was both beautiful and comfortable and the dealership even had the roof rack cross bars I also needed in stock! Best buy I ever made and with such a service backing I foresee me being a Lexus driver for some time to come. More

Service was excellent! Today’s visit with Melvin Alston was awesome. He was courteous, knowledgeable and explained everything that was needed. I would recommend this employe Today’s visit with Melvin Alston was awesome. He was courteous, knowledgeable and explained everything that was needed. I would recommend this employee and the dealership to others. More

Easy to schedule - fast and great service We never have any problem scheduling for maintenance or any other problems. The service is fast and easy. The employees are wonderful, kind and easy We never have any problem scheduling for maintenance or any other problems. The service is fast and easy. The employees are wonderful, kind and easy to work with. There are no suggestions that I would make to improve the service. More

Service vehicle While traveling to Massachusetts from Bluffton S.C. our engine light came on. I called the dealership and spoke to Kimberly. She was friendly, profe While traveling to Massachusetts from Bluffton S.C. our engine light came on. I called the dealership and spoke to Kimberly. She was friendly, professional and was an extremely good listener. I gave her all of my information and she assured me when we arrived we would be taken care of. We drove into the dealership and was greeted by your Service Consultant "Danny Chupek". Dan was also friendly, professional and also a very good listener. He took in our vehicle and introduced us to your waiting area. In two hours we were back on the road. My experience with your dealership was more than what I had expected. I was far above my expectations. That is of course due to the people you employ. Kudo's to the technician who worked on our vehicle. We have not experienced any engine light coming on for the rest of our trip. Kim, Danny and the technician were efficient, fast, and good. Good job to all!!!! More