2,003 Reviews of Jim Hudson Lexus - Service Center
Regular Maintenance Courteous and efficient service. I was given a personal view of what service I needed for my car to continue running properly. Totally satisfied wit Courteous and efficient service. I was given a personal view of what service I needed for my car to continue running properly. Totally satisfied with the service and consultant. More
oil change Excellent service. Quick and efficient. Melvin did a fine job of explaining the charges. My car came back on time and cleaned up. Very satisfied Excellent service. Quick and efficient. Melvin did a fine job of explaining the charges. My car came back on time and cleaned up. Very satisfied More
First Class Very friendly and courteous. Treated with respect. Restrooms very clean and waiting area was very clean and nice. Were able to get a loaner while serv Very friendly and courteous. Treated with respect. Restrooms very clean and waiting area was very clean and nice. Were able to get a loaner while service was being performed. More
Recall Fix Very professional and friendly. Super fast fix. Pleasant experience! And my "loaner" vehicle was awesome. Looking forward to doing business here in th Very professional and friendly. Super fast fix. Pleasant experience! And my "loaner" vehicle was awesome. Looking forward to doing business here in the future. Thanks so much!!! More
Effortless experience Took my Lexus in for a 5k service, service representative told me it would take an hour. It took exactly one hour and I left with a clean car in mint Took my Lexus in for a 5k service, service representative told me it would take an hour. It took exactly one hour and I left with a clean car in mint condition. The waiting area was both beautiful and comfortable and the dealership even had the roof rack cross bars I also needed in stock! Best buy I ever made and with such a service backing I foresee me being a Lexus driver for some time to come. More
Service was excellent! Today’s visit with Melvin Alston was awesome. He was courteous, knowledgeable and explained everything that was needed. I would recommend this employe Today’s visit with Melvin Alston was awesome. He was courteous, knowledgeable and explained everything that was needed. I would recommend this employee and the dealership to others. More
Easy to schedule - fast and great service We never have any problem scheduling for maintenance or any other problems. The service is fast and easy. The employees are wonderful, kind and easy We never have any problem scheduling for maintenance or any other problems. The service is fast and easy. The employees are wonderful, kind and easy to work with. There are no suggestions that I would make to improve the service. More
Service vehicle While traveling to Massachusetts from Bluffton S.C. our engine light came on. I called the dealership and spoke to Kimberly. She was friendly, profe While traveling to Massachusetts from Bluffton S.C. our engine light came on. I called the dealership and spoke to Kimberly. She was friendly, professional and was an extremely good listener. I gave her all of my information and she assured me when we arrived we would be taken care of. We drove into the dealership and was greeted by your Service Consultant "Danny Chupek". Dan was also friendly, professional and also a very good listener. He took in our vehicle and introduced us to your waiting area. In two hours we were back on the road. My experience with your dealership was more than what I had expected. I was far above my expectations. That is of course due to the people you employ. Kudo's to the technician who worked on our vehicle. We have not experienced any engine light coming on for the rest of our trip. Kim, Danny and the technician were efficient, fast, and good. Good job to all!!!! More
Excellent service provided. I come from Charleston to get my car serviced at this location because of the quality of service received. Will be coming back. service provided. I come from Charleston to get my car serviced at this location because of the quality of service received. Will be coming back. More
60,000 miles service My service consultant Matthew Johnson was excellent, he save me money by using my last service coupon. I was not aware that I had one service left. My service consultant Matthew Johnson was excellent, he save me money by using my last service coupon. I was not aware that I had one service left. More