2,046 Reviews of Jim Hudson Lexus - Service Center
Great Experience Danny was a great representative for the dealer ship, and handled my service needs quickly and professionally. I was made to feel important by his pr Danny was a great representative for the dealer ship, and handled my service needs quickly and professionally. I was made to feel important by his professionalism. More
Service advisor was excellent to work with Service advisor was very knowledgeable and assisted in a situation that many others would not have. Shaun went above and beyond what was expected for Service advisor was very knowledgeable and assisted in a situation that many others would not have. Shaun went above and beyond what was expected for me. More
Great as usual Excellent service. Personnel were very accommodating and knowledgeable. I have been dealing with The same service agent for years and I always route m Excellent service. Personnel were very accommodating and knowledgeable. I have been dealing with The same service agent for years and I always route my appointments through Melvin Alston. More
Maintenance Shaun was great help. He made my experience perfect. Even after the service he made sure he found the things which I left in loaner. Shaun was great help. He made my experience perfect. Even after the service he made sure he found the things which I left in loaner. More
Great experience each time I go. Staff is always friendly and accommodations are always convenient and comfortable. Making an appointment is hassle free and I always k each time I go. Staff is always friendly and accommodations are always convenient and comfortable. Making an appointment is hassle free and I always know what to expect. More
Excellent Service For over twenty years, we have received EXCELLENT Service!! We especially ask for Sam Mercado. He is courteous, kind and take good care of us For over twenty years, we have received EXCELLENT Service!! We especially ask for Sam Mercado. He is courteous, kind and take good care of us More
Always outstanding! Matt was so courteous, kind, and professional! When I had questions, he explained my warranty in detail. He also connected me with the repair departme Matt was so courteous, kind, and professional! When I had questions, he explained my warranty in detail. He also connected me with the repair department and introduced me to one of their staff. Matt set up the time for that appointment and reserved me a loaner car for next week. He went above and beyond! I also really enjoyed talking with other customers and we all agree that besides the wonderful people working there, the snacks and waiting area are magnificent! I always have an exceptional experience! More
Excellent Service My service was excellent. Whenever I go to have my service done, Melvin Austin always take good care of me and my car. I enjoy working with him. Th My service was excellent. Whenever I go to have my service done, Melvin Austin always take good care of me and my car. I enjoy working with him. Thanks,Melvin for excellent service. More
GS 350 F-Sport Service We have had nothing but helpful, friendly service at Jim Hudson. Whether it was buying the car or coming in for service, experience is top notch. I ha We have had nothing but helpful, friendly service at Jim Hudson. Whether it was buying the car or coming in for service, experience is top notch. I have grown up with Lexus in NC and Jim Hudson is definitely representing the brand well. More
Regular maintenance was done efficiently and Danny kept me informed on the status several time throughout the process and made certain I was comfortable while waiting fo was done efficiently and Danny kept me informed on the status several time throughout the process and made certain I was comfortable while waiting for service to be completed. More