Jim Hudson Lexus - Service Center

Good service and nice employees. Nice service and very good employees. Length of service time was reasonable. Waiting area was clean and very customer friendly. It was a pleasant e Nice service and very good employees. Length of service time was reasonable. Waiting area was clean and very customer friendly. It was a pleasant experience. More

Service today was great The named persons were professional, courteous, helpful, caring, and went out of their way to make certain I was taken care of. My Key was missing and The named persons were professional, courteous, helpful, caring, and went out of their way to make certain I was taken care of. My Key was missing and they all collaborated and sent Danil out in the community to assist me. More

Wonderful! The Service Rep was most professional ! He made sure I had everything needed for my car for this particular service and this was greatly appreciated. The Service Rep was most professional ! He made sure I had everything needed for my car for this particular service and this was greatly appreciated. Tires were needed and he made a pitch for me to purchase them from Jim Hudson. He left no stone unturned! Great job Danny! More

OUTSTANDING DEALERSHIP AND SERVICE DEPARTMENT Danny Chupek is my usual service advisor and does an awesome job with his outstanding customer service skills and knowledge/experience with Lexus. Th Danny Chupek is my usual service advisor and does an awesome job with his outstanding customer service skills and knowledge/experience with Lexus. Thank you Danny for all you do for everyone, but especially for all you continue to do for me!!!! More

Service I had to schedule a service at the last minute as I had to drive out of town. JHL fit me in the next day and provided me a vehicle while mine was bein I had to schedule a service at the last minute as I had to drive out of town. JHL fit me in the next day and provided me a vehicle while mine was being serviced! More

Great service and friendly staff. Staff keeps you informed as service is being completed. Service was completed in a timely manner and at the price quoted service and friendly staff. Staff keeps you informed as service is being completed. Service was completed in a timely manner and at the price quoted. More

Excellent service and friendly personnel. Always enjoy visit to dealership - Associate review service performed and items needing further attention. Very help service and friendly personnel. Always enjoy visit to dealership - Associate review service performed and items needing further attention. Very helpful! Waiting time was within time expected. Waiting area very comfortable and pleasant. More

Great experience I scheduled service on line that day and when i got there found i needed new tires. got a loaner and a couple of hours later I had my car back, washe I scheduled service on line that day and when i got there found i needed new tires. got a loaner and a couple of hours later I had my car back, washed and vacuumed. Service representative was kind, courteous and efficient. More

Great service center All employees were professional and the service was done within the expected timeframe. Very nice and comfortable waiting room with snacks coffee etc All employees were professional and the service was done within the expected timeframe. Very nice and comfortable waiting room with snacks coffee etc. plus a nice complimentary car wash. More

Lexus 450H service It was very easy and very accommodating in scheduling the maintenance service. Lexus has already achieved what other manufacturers are struggling to It was very easy and very accommodating in scheduling the maintenance service. Lexus has already achieved what other manufacturers are struggling to achieve, and that is consistency in having an excellent customer service, regardless of physical location. Los Angeles or Columbia, you expect the same quality of service, and guess what? You get the same excellent service. More