Jim Hudson Lexus - Service Center

Excellent & timely service! Matt provided me with a white glove experience. I appreciated his attention to detail and warm disposition. He reviewed my needs, warranty coverage Matt provided me with a white glove experience. I appreciated his attention to detail and warm disposition. He reviewed my needs, warranty coverage and outlook on what to expect next. More

Maintenance Time Even though it’s a long wait I only get my Lexus serviced at Jim Hudson Lexus. This is my second Lexus I’ve purchased and also only serviced by you. Even though it’s a long wait I only get my Lexus serviced at Jim Hudson Lexus. This is my second Lexus I’ve purchased and also only serviced by you. So if you ever decide to brag on a loyal customer that drives from Florence for all her vehicle care. More

Service Everything I have experiences has been top rated. The buying experience, customer service, and friendliness of all. I will miss Chris Hunter but I'm Everything I have experiences has been top rated. The buying experience, customer service, and friendliness of all. I will miss Chris Hunter but I'm sure everyone else is just as nice. More

Excellent customer service Representatives were very professional and processed my request very quickly. Wait time wasn't long at all. Great waiting area for customers along w Representatives were very professional and processed my request very quickly. Wait time wasn't long at all. Great waiting area for customers along with great refreshments More

50,000 service Came in for my 50,000 mile service on my 2015 Lexus GX 460. Was quickly greeted by Matthew Johnson who took my info. Was told I needed a new battery ( Came in for my 50,000 mile service on my 2015 Lexus GX 460. Was quickly greeted by Matthew Johnson who took my info. Was told I needed a new battery (which was under warranty), The front brake needed to be fixed. The work was done in a couple hours and appeared to be done well. More

Always courteous & satisfactory service. I drive a great distance for over an hour because I always receive great service. The dealer in Charleston is geographically more convenient, but thi I drive a great distance for over an hour because I always receive great service. The dealer in Charleston is geographically more convenient, but this dealership is more responsive & accommodating. More

always pleasant always on time jim hudson lexus helps me even when i arrive w/o an appt.always pleasant and salesman mark wickum greets me and assures i get the best and answers an jim hudson lexus helps me even when i arrive w/o an appt.always pleasant and salesman mark wickum greets me and assures i get the best and answers any questions i may have.experience it once and u will never forget it. More

Routine service The entire team was welcoming while I entered service bay. The guest waiting area met the needs with charging stations, TV, quiet areas, snacks, coff The entire team was welcoming while I entered service bay. The guest waiting area met the needs with charging stations, TV, quiet areas, snacks, coffee and beverages. My car was ready within the time the CSR stated. More

Gerald Excellent service from all who were involved. nice waiting area , nice people . Thorough maintenance, Everyone was pleasant and very helpful. We alw Excellent service from all who were involved. nice waiting area , nice people . Thorough maintenance, Everyone was pleasant and very helpful. We always have a pleasant experience at the Lexus dealership. More

Service with Melvin is usually a wonderful experience. Rousing welcome, attention to details of the problem and solving them in a nice and professional manner. Melvin is a great asset to this dealership a Rousing welcome, attention to details of the problem and solving them in a nice and professional manner. Melvin is a great asset to this dealership and gave me an excellent and prompt service, as always. More