Jim Hudson Lexus - Service Center

Very professional and courteous. The staff was very nice and friendly. The facilities were very clean. The wait wasn’t bad at all. I definitely will return for future services. The staff was very nice and friendly. The facilities were very clean. The wait wasn’t bad at all. I definitely will return for future services. More

Just as I expected, it was wonderful. I wouldn't take my Lexus anywhere else than Jim Hudson Lexus. Great people. I've been dealing with them since I had my Lexus in 2011 and never been I wouldn't take my Lexus anywhere else than Jim Hudson Lexus. Great people. I've been dealing with them since I had my Lexus in 2011 and never been disappointed once. More

No Surprises Service Consultant Melvin Alston was a professional and informative in explaining the service and the time it would take. This is my third year at thi Service Consultant Melvin Alston was a professional and informative in explaining the service and the time it would take. This is my third year at this dealership. More

Always a good experience on site. Have to hand it to Melvin Alston, once again I received excellent "intake" service and clear information. Tech - mechanic Rich receives and A+ also. S Have to hand it to Melvin Alston, once again I received excellent "intake" service and clear information. Tech - mechanic Rich receives and A+ also. Satisfied. More

Advisor Sam was very attentive and Josh advised me about the Advisor Sam was very attentive and service technician Josh Advised me about the condition of my car. Very personable and informative. Dealership has Advisor Sam was very attentive and service technician Josh Advised me about the condition of my car. Very personable and informative. Dealership has always served me well. More

Prepaid Service ES 350 Sam was very helpful giving an accurate wait time for the service. Wi-fi was available, so I was able to use the time productively. I appreciate the Sam was very helpful giving an accurate wait time for the service. Wi-fi was available, so I was able to use the time productively. I appreciate the good service. More

Oil Change and Maintenance Danny was excellent and provided outstanding customer service. The friendliness of staff and the atmosphere was superb. I will definitely recommend Danny was excellent and provided outstanding customer service. The friendliness of staff and the atmosphere was superb. I will definitely recommend service department to others. More

Excellent service and quicker than expected. We were greeted immediately and invited to go into the waiting area. Excellent service and comfortable waiting area. Great to have a nice supply of We were greeted immediately and invited to go into the waiting area. Excellent service and comfortable waiting area. Great to have a nice supply of refreshments. More

Service The only complaint was that it took longer than usual for an oil change and a diagnostic search. But, there was a lot of people there for service. I The only complaint was that it took longer than usual for an oil change and a diagnostic search. But, there was a lot of people there for service. I will look at other days fo4 service compared to a Saturday. Other than that, I was pleased with the overall service as usual. More

Great treatment Mr. Danny was very informative as he discussed the service that was needed for my vehicle. My vehicle was cleaned nicely before it was returned to me. Mr. Danny was very informative as he discussed the service that was needed for my vehicle. My vehicle was cleaned nicely before it was returned to me. More