Jim Hudson Lexus - Service Center

50K service and software update; appreciate the loaner Lexus 50,000 mile service and software update; appreciate the loaner Lexus. Excellent service as always. When I mentioned the vehicle was a minor hesitatio 50,000 mile service and software update; appreciate the loaner Lexus. Excellent service as always. When I mentioned the vehicle was a minor hesitation from a dead stop, she checked and discovered there was a software update that would eliminate that issue. More

Shannon Stratford Saved Our Day! We took our Lexus in to get the windshield replaced which necessitated coordination among Jim Hudson Dealership, Absolute Glass and our insurance comp We took our Lexus in to get the windshield replaced which necessitated coordination among Jim Hudson Dealership, Absolute Glass and our insurance company. Apparently this coordination did not go smoothly, and we were not happy campers. Then Shannon Stratford sensed that things were not going well and asked if she could help. She immediately understood the problem and took charge. Every company could use a Shannon Stratford. Thanks, Shannon! Sandra and R. D. Craddock Florence, SC More

Excellent service! Friendly, professional service consultant. Explained service items. Always a pleasure working with Danny. Thanks so much!!! Confident with work perfor Friendly, professional service consultant. Explained service items. Always a pleasure working with Danny. Thanks so much!!! Confident with work performed on my car. Runs like a dream. More

They make it easy! I brought "Sophie" in for service this morning and Melvin made the process quick and easy. I appreciate hat we were in and out sooner than I expected I brought "Sophie" in for service this morning and Melvin made the process quick and easy. I appreciate hat we were in and out sooner than I expected. More

Courteous service personnel. Making the appointment, meeting with the service personnel, and them keeping me informed on the progress of the services on my car is a pleasure. Making the appointment, meeting with the service personnel, and them keeping me informed on the progress of the services on my car is a pleasure. More

Tiffany in service department is amazing! Tiffany in the service department provides amazing customer service! She is by far the best reason to do business with this dealership..5 star service Tiffany in the service department provides amazing customer service! She is by far the best reason to do business with this dealership..5 star service all the way! More

Service Appt Shannon was very thorough and easy to work with. She gave us info on new tires and suggested a timing for the replacement. We have used JH for many ye Shannon was very thorough and easy to work with. She gave us info on new tires and suggested a timing for the replacement. We have used JH for many years and will be back!!! More

A great experience! Shannon met us, helped us feel welcome and got the information on the service we needed. She listened to intently to what I had to say and explained Shannon met us, helped us feel welcome and got the information on the service we needed. She listened to intently to what I had to say and explained the normal things that would be covered in the 50,000 mile service. My wife and I waited for the service to be conducted. Shannon came to the waiting area to update us on what was happening. We were finished and out of there in 2 hours which I felt was excellent for all that needed to be done. The Lexus facilities are excellent with a very good waiting area, well stocked snack bar, and newspapers furnished along with magazines. I highly recommend Jim Hudson Lexus and look forward to my next visit!! More

57000 miles check up I did not have a very long wait, it is always a good experience in Lexus when I’m having service done to my car. Thanks so much for your good service. I did not have a very long wait, it is always a good experience in Lexus when I’m having service done to my car. Thanks so much for your good service. More

Excellent!! The service was great, very professional and the service advisor did an awesome job!! I was in and out and in no time! Great Job! The service was great, very professional and the service advisor did an awesome job!! I was in and out and in no time! Great Job! More