Jim Hudson Lexus - Service Center

Excellent customer service Representatives were very professional and processed my request very quickly. Wait time wasn't long at all. Great waiting area for customers along w Representatives were very professional and processed my request very quickly. Wait time wasn't long at all. Great waiting area for customers along with great refreshments More

50,000 service Came in for my 50,000 mile service on my 2015 Lexus GX 460. Was quickly greeted by Matthew Johnson who took my info. Was told I needed a new battery ( Came in for my 50,000 mile service on my 2015 Lexus GX 460. Was quickly greeted by Matthew Johnson who took my info. Was told I needed a new battery (which was under warranty), The front brake needed to be fixed. The work was done in a couple hours and appeared to be done well. More

Always courteous & satisfactory service. I drive a great distance for over an hour because I always receive great service. The dealer in Charleston is geographically more convenient, but thi I drive a great distance for over an hour because I always receive great service. The dealer in Charleston is geographically more convenient, but this dealership is more responsive & accommodating. More

always pleasant always on time jim hudson lexus helps me even when i arrive w/o an appt.always pleasant and salesman mark wickum greets me and assures i get the best and answers an jim hudson lexus helps me even when i arrive w/o an appt.always pleasant and salesman mark wickum greets me and assures i get the best and answers any questions i may have.experience it once and u will never forget it. More

Routine service The entire team was welcoming while I entered service bay. The guest waiting area met the needs with charging stations, TV, quiet areas, snacks, coff The entire team was welcoming while I entered service bay. The guest waiting area met the needs with charging stations, TV, quiet areas, snacks, coffee and beverages. My car was ready within the time the CSR stated. More

Service with Melvin is usually a wonderful experience. Rousing welcome, attention to details of the problem and solving them in a nice and professional manner. Melvin is a great asset to this dealership a Rousing welcome, attention to details of the problem and solving them in a nice and professional manner. Melvin is a great asset to this dealership and gave me an excellent and prompt service, as always. More

Gerald Excellent service from all who were involved. nice waiting area , nice people . Thorough maintenance, Everyone was pleasant and very helpful. We alw Excellent service from all who were involved. nice waiting area , nice people . Thorough maintenance, Everyone was pleasant and very helpful. We always have a pleasant experience at the Lexus dealership. More

Service today was great The named persons were professional, courteous, helpful, caring, and went out of their way to make certain I was taken care of. My Key was missing and The named persons were professional, courteous, helpful, caring, and went out of their way to make certain I was taken care of. My Key was missing and they all collaborated and sent Danil out in the community to assist me. More

Good service and nice employees. Nice service and very good employees. Length of service time was reasonable. Waiting area was clean and very customer friendly. It was a pleasant e Nice service and very good employees. Length of service time was reasonable. Waiting area was clean and very customer friendly. It was a pleasant experience. More

Wonderful! The Service Rep was most professional ! He made sure I had everything needed for my car for this particular service and this was greatly appreciated. The Service Rep was most professional ! He made sure I had everything needed for my car for this particular service and this was greatly appreciated. Tires were needed and he made a pitch for me to purchase them from Jim Hudson. He left no stone unturned! Great job Danny! More