2,003 Reviews of Jim Hudson Lexus - Service Center
Nice People—prompt service I was greeted warmly when I arrived and the service rep was attentive and helpful. My loaner was a great vehicle and clean. While the cost is in e I was greeted warmly when I arrived and the service rep was attentive and helpful. My loaner was a great vehicle and clean. While the cost is in excess of what one would pay at a GM or Ford dealer, the service is first rate. More
Thank you Danny & Eric I scheduled a very last minute oil change at Jim Hudson Lexus on Killian Rd in Columbia SC. Danny was able to schedule me in next day. When he say tha I scheduled a very last minute oil change at Jim Hudson Lexus on Killian Rd in Columbia SC. Danny was able to schedule me in next day. When he say that the service was taking longer than expected, he offered a curtesy car. That way I was able to run all my errands on that side of town. Very helpful. More
In for regular service, some additional things neededfixing I had not requested a loaner, but due the additional time needed for the needed service, the service consultant, Danny, requested a loaner for me to d I had not requested a loaner, but due the additional time needed for the needed service, the service consultant, Danny, requested a loaner for me to drive while the waiting. More
Great Customer Service Great to be able to make a reservation for service. Excellent service. Shannon was a pleasure to work with. Everything professional at Jim Hudson L Great to be able to make a reservation for service. Excellent service. Shannon was a pleasure to work with. Everything professional at Jim Hudson Lexus. More
Happy Palmer As always the customer service was excellent and the loaner vehicle made it even better. There was a female near the end of the service floor that as As always the customer service was excellent and the loaner vehicle made it even better. There was a female near the end of the service floor that assisted me when I arrived, Awesome customer service. More
Amazing Very great customer service Very detailed oriented Experience was a pleasure as always. They clean the vehicle. Keep me posted of every step o Very great customer service Very detailed oriented Experience was a pleasure as always. They clean the vehicle. Keep me posted of every step of the way ! More
460LS-CMM Matt and the Service team were very attentive and professional. I waited approximately fifteen minutes, which was no problem. Every few minutes either Matt and the Service team were very attentive and professional. I waited approximately fifteen minutes, which was no problem. Every few minutes either Matt or the Service Manager came by to update me on the progress. Running like a top - everything went well More
Customer Satisfaction Matthew provided exceptional customer service. He made sure my vehicle was spotless. Thank Matt for going the extra mile. I left the dealership with a Matthew provided exceptional customer service. He made sure my vehicle was spotless. Thank Matt for going the extra mile. I left the dealership with a smile on my face. More
Great Service! I have always had a very good experience at Jim Hudson Lexus! Thank you for taking such good care of me and my new Lexus! I have always had a very good experience at Jim Hudson Lexus! Thank you for taking such good care of me and my new Lexus! More
Best service ever Melvin is the best service provider of my life time. He has been our service provider since 2004, and he has treated us like family. We have owned car Melvin is the best service provider of my life time. He has been our service provider since 2004, and he has treated us like family. We have owned cars for more than sixty years. He is awesome , extremely professional and always makes sure we get the best service possible. More