Jim Hudson Lexus - Service Center

Excellent The service at Jim Hudson Lexus IS always impeccable and they make it easy to schedule. The use of a courtesy car is always convenient The service at Jim Hudson Lexus IS always impeccable and they make it easy to schedule. The use of a courtesy car is always convenient More

Very impressive! Shannon Stratford is very friendly and helpful. She explained everything to me clearly and texted me to keep me update about my car when I was waiting Shannon Stratford is very friendly and helpful. She explained everything to me clearly and texted me to keep me update about my car when I was waiting in the lobby.. Very impressive! More

Great Awesome dealership and excellent service!! Michael Hamilton is our salesman and is the Best and Tony Locklear always takes Great care of me in the ser Awesome dealership and excellent service!! Michael Hamilton is our salesman and is the Best and Tony Locklear always takes Great care of me in the service department!! More

Customer Satisfaction My experience with Jim Hudson has been nothing less than spectacular due to Mr. Melvin Alston. He is very customer focused and detailed in assuring th My experience with Jim Hudson has been nothing less than spectacular due to Mr. Melvin Alston. He is very customer focused and detailed in assuring the the job is completed correctly the first time. I’ve had nothing but positive experiences with Mr. Alston. He is definitely one of your Allstars. More

Super Job Greeted as soon as I my car stopped in the service area, Dan Weih was ready and quickly processes my requests. He checked to make sure communication Greeted as soon as I my car stopped in the service area, Dan Weih was ready and quickly processes my requests. He checked to make sure communication worked and sent me on my way in a loaner. Upon return everything had been addressed and Dan reported on one issue that I had asked for him to follow. Could not have had a better experience. More

Continued great service from Melvin Alston Melvin is the definition of professionalism and always on top of his game. His customer service is at the highest level and is the best of all I've d Melvin is the definition of professionalism and always on top of his game. His customer service is at the highest level and is the best of all I've dealt with at the dealership. There is never any surprises (this as occurred with others), and he always delivers on his commitments. If something arises that is contrary to what he says, he communicates, immediately. As long as Melvin is in his position, I will continue to patronize this service department. More

Great first experience with service department Everything went smooth. Quicker than expected. Cleaned the vehicle which is a nice touch. Sam was friendly and efficient. Five stars for team and serv Everything went smooth. Quicker than expected. Cleaned the vehicle which is a nice touch. Sam was friendly and efficient. Five stars for team and service. More

Profressional Very professional work. Service was exceptional and any concerns were addressed. Mr. Weih was in constant contact despite a large amount of customers Very professional work. Service was exceptional and any concerns were addressed. Mr. Weih was in constant contact despite a large amount of customers. He keep me informed. Keep up the good work. More

Excellent customer service, ( The Best ) I enjoyed receiving professional and quality service from the service department. Shaun and Melvin are the best. They kept me informed from the begin I enjoyed receiving professional and quality service from the service department. Shaun and Melvin are the best. They kept me informed from the beginning to the end of my transaction. Between the two it would have to be a photo finish. On a scale of one to ten they would get a ten plus! More

Outstanding Great service!! Shannon was great to work with. I think she is a great asset to the company. We have always had great service at Jim Hudson Lexus. Aft Great service!! Shannon was great to work with. I think she is a great asset to the company. We have always had great service at Jim Hudson Lexus. After 8 cars we are still happy with the group. Dr. James E Quick More