Jim Hudson Lexus - Service Center

Concerned and quick to provide solution. Quick to recommend solution. Kept informed of progress. Made comfortable while waiting. Very easy to deal with and explained all that was done to corr Quick to recommend solution. Kept informed of progress. Made comfortable while waiting. Very easy to deal with and explained all that was done to correct problem. More

Awesome customer service from everyone you deal with I had my car in for it's regular maintenance service. Of course, since it's a Lexus, I never have any problems with it. I just want to be sure every I had my car in for it's regular maintenance service. Of course, since it's a Lexus, I never have any problems with it. I just want to be sure everything continues to run smoothly. Everyone you speak or deal with is extremely friendly and helpful, including the person who makes your appointment and the person that brings your car to the service technician. I use the "valet" service where they come and bring me a loaner and pick up my car which is unbelievably convenient. They update me with text messages or emails and let me know what's going on. I would give them more that 5 stars if I could! More

Excellent service, great communication and timely service. Valets were nice and on time. I was constantly notified of all status updates. The quality of service that I have come to expect from Jim Hu service. Valets were nice and on time. I was constantly notified of all status updates. The quality of service that I have come to expect from Jim Hudson. Thanks! More

Customer Focused Service Service Consultant kept me informed on the status of my car (progress of service) several times during my 3-hour wait. The waiting area continues to Service Consultant kept me informed on the status of my car (progress of service) several times during my 3-hour wait. The waiting area continues to be the best! More

Got me in last minute and completed everything I asked for. Service was slow and took a while for a service rep to get me at the end and my car sat in the bay for quite some time. Beautiful facility. for. Service was slow and took a while for a service rep to get me at the end and my car sat in the bay for quite some time. Beautiful facility. More

My service representative was very honest with the issues he saw with my vehicle. I told him why I’ve chosen the items for service and he understood me clearly and reacted accordingly. Thanks again Dan you w he saw with my vehicle. I told him why I’ve chosen the items for service and he understood me clearly and reacted accordingly. Thanks again Dan you were thoughtful of the needs I presented and apologized for the looong unexpected wait time and compensated that for a complimentary oil change. More

Great service! Took my Lexus to the dealership with two problems. They diagnosed problem one quickly from the technical service bulletin that had been issued byLexus Took my Lexus to the dealership with two problems. They diagnosed problem one quickly from the technical service bulletin that had been issued byLexus and fixed the problem. Problem two was more complicated. The service manager called in a regional specialist who was able to pinpoint the problem, order the part, and fix the car. What great service to have a specialist come in and solve a complicated problem! Couldn’t ask for more! More

Service at Jim Hudson Lexus The service I received on 9/14/19 was very professional. I was very impressed on how I was constantly informed via text message on what was being done The service I received on 9/14/19 was very professional. I was very impressed on how I was constantly informed via text message on what was being done on my vehicle throughout the service. Danny was also very helpful More

Great Experience I was very happy with the service I received from Jim Hudson Lexus. Everyone was vero professional and helpful. I would definitely recommend this de I was very happy with the service I received from Jim Hudson Lexus. Everyone was vero professional and helpful. I would definitely recommend this dealership. More

Excellent Service ! I can’t imagine buying a car from anyone else. From point of sale to service Jim Hudson is top notch. I highly recommend them. I can’t imagine buying a car from anyone else. From point of sale to service Jim Hudson is top notch. I highly recommend them. More