Jim Hudson Lexus - Service Center

"Positive Experience" Up until now all of my visits to the dealership involved scheduled maintenance services. This Lexus dealership is outstanding when it come to this typ Up until now all of my visits to the dealership involved scheduled maintenance services. This Lexus dealership is outstanding when it come to this type of service. However, my most recent visit to the dealership's service department was not for scheduled maintenance. My ES350 had a malfunction in the door locking system. I was able to schedule an appointment for the next day using the dealership's website. Upon arrival, Melvin my service adviser, quickly diagnose the problem. Necessary repairs were made as quickly as possible and I was on my way. Efficiency! More

Best Service - Bar None Jim Hudson Lexus offers a customer experience unlike any other I have ever seen and I have owned Porsche & Jaguar. From the second you arrive until y Jim Hudson Lexus offers a customer experience unlike any other I have ever seen and I have owned Porsche & Jaguar. From the second you arrive until you leave all employees at Jim Hudson make sure it is all about you, the customer. More

Erik Due you are the best. Customer service was excellent. I greatly appreciate the service you provided. Also the followup service. Your concern was very app you are the best. Customer service was excellent. I greatly appreciate the service you provided. Also the followup service. Your concern was very appreciated. Thanks again More

Service plus recall This visit was more than the usual service...there was a Lexus recall to tend to also. So the time my car took was longer than usual. Erik kept me p This visit was more than the usual service...there was a Lexus recall to tend to also. So the time my car took was longer than usual. Erik kept me posted on progress, and he came to get me from the waiting room as quickly as possible. He was concerned about allowing me to head back to Florence before the main afternoon traffic rush, which I really appreciated. All seemed to be fine with the car when I drove it home. More

Experience at Jim Hudson Lexus My experience at Jim Hudson on Killian Road in Columbia, South Carolina was exceptional. They did an excellent job as always. I will always recommend My experience at Jim Hudson on Killian Road in Columbia, South Carolina was exceptional. They did an excellent job as always. I will always recommend this dealership. More

Model Car Dealership Family of five with different types of vehicles. This dealership sets the standard for what I wish all my other models of cars would follow. Family of five with different types of vehicles. This dealership sets the standard for what I wish all my other models of cars would follow. More

Excellent service visit Love taking my LEXUS to Jim Hudson. Fast and efficient service. The waiting area is comfortable and lots of snacks, coffee and other soft drinks. Our Love taking my LEXUS to Jim Hudson. Fast and efficient service. The waiting area is comfortable and lots of snacks, coffee and other soft drinks. Our service rep keeps us updated as to the progress of our service visit. More

Great service Communication was great. I knew what would be completed. I received a call regarding poor battery health so the battery was replaced prior to it goi Communication was great. I knew what would be completed. I received a call regarding poor battery health so the battery was replaced prior to it going bad on me. More

Fantastic, Competent Trustworthy, Reliable and Excellent Service! I have never had a bad experience at Jim Hudson Service Department. The workers are professional, courteo Trustworthy, Reliable and Excellent Service! I have never had a bad experience at Jim Hudson Service Department. The workers are professional, courteous and competent. I highly recommend Jim Hudson Lexus to my friends. More

Upgrade to my position safety connect system. Had to Upgrade to my position safety connect system. Samuel Mercado took care of me and did a great job. If I had a company Sam would be the type of w Had to Upgrade to my position safety connect system. Samuel Mercado took care of me and did a great job. If I had a company Sam would be the type of worker I would like to have working for me. Thanks Sam great job. More