2,151 Reviews of Jim Hudson Lexus - Service Center
Over-the-Top Every experience at Jim Hudson Lexus is over-the-top! Eric Due has taken care of me the last two times when I took my car in for routine maintenance. Every experience at Jim Hudson Lexus is over-the-top! Eric Due has taken care of me the last two times when I took my car in for routine maintenance. He always goes that extra mile to insure that everything is taken care of and in a timely manner. I could not ask for better! Also, while I was there, I enjoyed chatting with Sam He's quite an asset to the company. More
Excellent service As usual, service department was awesome. My wait was longer than expected and they give me a loaner so I could go on with my day. As usual, service department was awesome. My wait was longer than expected and they give me a loaner so I could go on with my day. More
good service good location good service friendly staff will recommend to other. My service work was under recall so it was free to me. Loaner was given to return h good location good service friendly staff will recommend to other. My service work was under recall so it was free to me. Loaner was given to return home. More
I had a tight window of time to get my RX 350 in for the 40,000 mile service- I was early for my appointment and met by Danny Chupek in the lane, who assured me they would meet my required exit time. They d 40,000 mile service- I was early for my appointment and met by Danny Chupek in the lane, who assured me they would meet my required exit time. They did, and we were right on time for our next appointment- Thanks! More
Professional, efficient and Courteous You greeted me Professional, efficient and Courteous You greeted me with a smile and I appreciated that very much. Please continue doing what you are doing!!! I Professional, efficient and Courteous You greeted me with a smile and I appreciated that very much. Please continue doing what you are doing!!! I enjoyed my time there More
Outstanding service. Service was timely. Stated how long it would take to reprogram the Data Communication module. Service reps were courteous and professional. Explained Service was timely. Stated how long it would take to reprogram the Data Communication module. Service reps were courteous and professional. Explained what was included in the 40K or 48 months service.. More
Service As usual Shannon offered fantastic customer service! I had my windshield replaced while I had my vehicle there for service and she made sure everythin As usual Shannon offered fantastic customer service! I had my windshield replaced while I had my vehicle there for service and she made sure everything was completed in a timely manner. More
oil change Melvin Alston was my Service Consultant and did a superb job. I needed a belt when I went in for an oil change. He called, explained the issue, told m Melvin Alston was my Service Consultant and did a superb job. I needed a belt when I went in for an oil change. He called, explained the issue, told me the additional cost and the time it would take to install. They notified me when the car was ready. When I returned to pick it up it was waiting - everything was completed and the car had been washed More
Great service Great service, super care for the car, and detailed explanation of the service performed. Good suggestions for safe placement of the floor mats under Great service, super care for the car, and detailed explanation of the service performed. Good suggestions for safe placement of the floor mats under the accelerator. More
Great job. Love Jim Hudson Lexus. Service department is great. Love the people who have helped us in the past. Juan, Sam Jory in service department is very professional and served us well. great. Love the people who have helped us in the past. Juan, Sam Jory in service department is very professional and served us well. More