Jim Hudson Lexus

Deana was awesome to work with. The best visit with Jim Hudson so far. Thank you The best visit with Jim Hudson so far. Thank you More

The showroom is an impressive modern place. The sales staff are friendly and knowledgeable. It was a nice experience. The sales staff are friendly and knowledgeable. It was a nice experience. More

Very good and I appreciate the time that they shared with me about things I needed to know so I could enjoy my new car better. me about things I needed to know so I could enjoy my new car better. More

Customer Review: Disappointed with Service Experience I arrived at Jim Hudson Lexus at 9:15 AM for a scheduled service appointment, only to find that my service advisor wasn’t there—and no Experience I arrived at Jim Hudson Lexus at 9:15 AM for a scheduled service appointment, only to find that my service advisor wasn’t there—and no one informed me of this ahead of time. I ended up standing around for about 20 minutes without anyone offering assistance, though Dominic kindly offered to get me some coffee. When the advisor finally showed up, the interaction felt rushed. This resulted in over $200 of unnecessary work being done to my vehicle. I was told the service would take 2 to 2.5 hours, but after waiting the full 2.5 hours, I had to follow up myself to ask about the status. The advisor assured me it would only be another 30-45 minutes, but I was advised I could skip the car wash and speed things up—I declined. It was another two hours before I was back in my car and able to leave. Throughout this entire process, no one informed me about delays or provided updates. This lack of communication and extended wait time made this the worst service experience I’ve ever had at any dealership. I expected much better from a dealership like Jim Hudson Lexus, but this experience was a major disappointment. More

Wonderful environment at this dealership. Everyone wants to make sure the customers are comfortable and being helped. Everyone wants to make sure the customers are comfortable and being helped. More

Danny Chupek does a great job. He makes sure we are happy with our service. He makes sure we are happy with our service. More

Anthony is an excellent salesman. He formed an inviting demeanor when I met him in the parking The parking lot. He formed an inviting demeanor when I met him in the parking The parking lot. More

Shaun Crossier is always personable and attentive. He always goes above and beyond to ensure my needs are met. And addresses any and all concerns. He also explains any questions I have. He always goes above and beyond to ensure my needs are met. And addresses any and all concerns. He also explains any questions I have. More

Jared, was very personable, professional and chivalrous. He was a delight to work with. He greeted me with a smile and warm welcome as well as took care to address all of my concerns. My luggage rack instal He was a delight to work with. He greeted me with a smile and warm welcome as well as took care to address all of my concerns. My luggage rack installation went well. I initially had concerns after reading online reviews, that the rack would cause noisy vibrations. However, that hasn’t been the case. I love it! It’s a great addition to my vehicle. More

Excellent customer service through the end of the final transaction! Highly recommend the salesman, Terry Capers. He’s works hard for his customers. transaction! Highly recommend the salesman, Terry Capers. He’s works hard for his customers. More