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Jim Hudson Lexus

Columbia, SC

4.9
3,634 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,634 reviews

December 05, 2024

I came to the dealership 3x and Elijah was the only one to come out to greet me. He was professional and extremely attentive to exactly what I asked for. More

by Vick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Ciuffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your experience, Vick. We're thrilled to hear that Elijah provided you with professional and attentive service during your visits to Jim Hudson Lexus. Your satisfaction is our priority, and we’re grateful to have team members like Elijah who go above and beyond. We look forward to assisting you again in the future!

December 05, 2024

My experience with Jim Hudson Lexus of Columbia has been awesome. I feel respected as a valued customer with every phone call and visit. The personnel that has taken care of and serviced my vehicle has been More

by Grandpattycake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Goley, Alex Wilson
Dec 05, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Jim Hudson Lexus of Columbia has been so positive. Our team takes great pride in treating every customer with respect and providing exceptional service. It’s great to know that our staff’s professionalism, kindness, and attentiveness have made your visits enjoyable. We look forward to continuing to provide you with the excellent service you deserve!

December 02, 2024

Outstanding customer service from sales to the service department. Darryn Russ and Deanna Parnell are the best! More

by glennpti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
Dec 02, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful review! We're so glad to hear that Darryn and Deanna provided outstanding customer service during both your sales and service experience at Jim Hudson Lexus. We truly appreciate your kind words and are grateful for your support. We look forward to serving you again in the future!

December 02, 2024

It is always a pleasure getting my car serviced at Jim Hudson Lexus. Shaun Crosier is knowledgeable, honest and a gentleman. More

by Deborah, customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful feedback, Deborah! We’re so glad to hear that you always enjoy your service visits at Jim Hudson Lexus. Shaun's knowledge, honesty, and professionalism truly exemplify the standard we aim for. We appreciate your trust in us and look forward to continuing to serve you and your vehicle needs!

December 01, 2024

Excellent Service from entry on the lot until we finalized the purchase. Terry is an outstanding salesman. He the car of my choice ready for me to test drive when I arrived. He showed exactly what I More

by Alexis and LaDonna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Jim Hudson Lexus responded

Thank you, Alexis and LaDonna, for your wonderful feedback! We're thrilled to hear about your excellent experience at Jim Hudson Lexus. Terry’s dedication to ensuring you found exactly what you were looking for is what we strive for with every guest. We’re so glad he made your car-buying experience smooth and enjoyable. Congratulations on your new vehicle, and we look forward to serving you again in the future!

November 30, 2024

Jim Hudson Lexus is the best dealership we’ve ever dealt with. The car buying experience was easy, and the service is spectacular. We live two hours from the dealership yet they pick up our car for servicin More

by schenkermc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Jim Hudson Lexus responded

Thank you so much for your heartfelt review! We are truly honored to hear that your experience with Jim Hudson Lexus has been nothing short of exceptional. It means the world to us that you feel valued as a customer, and we’re so glad that our team’s efforts—whether through easy car buying, quality service, or thoughtful gestures like artwork and handwritten cards—have made a positive impact. Your trust and support, especially from two hours away, truly inspire us to continue going above and beyond. We look forward to serving you both for many years to come!

Dec 02, 2024 -

schenkermc responded

Special thanks to Shaun and the car servicing team. Amazingly, we received a video where the mechanic showed us the parts of the car that were serviced and gave a report on the findings. Shaun was on time, friendly and took the car in and brought it back, and even had vacuumed and cleaned the car! Again, exemplary service!

November 29, 2024

Thanks to Kyle exceptional service, My wife and I drove off the lot our Lexus feeling confident and satisfied. We highly recommend Kyle to anyone in search of an stress-free car buying experience. We had a More

by hanks625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your wonderful experience at Jim Hudson Lexus of Columbia! We're delighted to hear that Kyle provided exceptional service and made the car-buying process smooth and stress-free. Your recommendation means a lot, and we're thrilled you're confident with your new Lexus purchase. Enjoy every drive!

November 27, 2024

Excellent service very friendly staff. Deanna was great and very helpful. I've used the dealership for several years. Awesome service. More

by walker1381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
Nov 27, 2024 -

Jim Hudson Lexus responded

Walker, thank you for your continued trust in Jim Hudson Lexus of Columbia! We're delighted to hear that Deanna and our team have consistently provided excellent service. We look forward to serving you again soon!

November 27, 2024

Jarred did a great job with my car service and I will use him again More

by jdoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Goodman, Jared
Dec 02, 2024 -

Jim Hudson Lexus responded

Thank you for your kind review! We're so glad to hear that Jarred provided excellent service for your car. We truly appreciate your trust and look forward to assisting you again in the future!

November 26, 2024

Deana was awesome to work with. The best visit with Jim Hudson so far. Thank you More

by Badams2783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana
Nov 26, 2024 -

Jim Hudson Lexus responded

Thank you for this awesome review of Jim Hudson Lexus of Columbia! Deana will appreciate your kind words. Safe travels!

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