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Jim Hudson Lexus

Columbia, SC

4.9
3,562 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,562 reviews

November 01, 2024

Took a good amount of time to get financing done and had to be completed the next day. Software glitches were a huge problem. We were on a tight schedule to get home and attend an event and we barely made More

by Sal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Vallad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Ciuffo
Nov 03, 2024 -

Jim Hudson Lexus responded

Sal, thank you for sharing your experience with us. We apologize for the software glitches and any inconvenience they caused during your visit to Jim Hudson Lexus of Columbia. It's great to hear that Vince was able to assist you through the process, and we'll work on improving our efficiency moving forward!

Nov 03, 2024 -

Sal responded

We will return to buy our next car

October 31, 2024

Always a great experience at Jim Hudson Lexus. Every service advisor that I’ve worked with in the last 4 years, has exceeded my expectations. Danny Chupek was no different. He provided excellent s More

by Ikaisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Jim Hudson Lexus responded

Thank you so much for sharing your wonderful experience! We’re thrilled to know that each of our service advisors, including Danny, has consistently exceeded your expectations over the years. We’re proud to have earned your loyalty as a Lexus driver—looking forward to serving you for many more years to come!

October 31, 2024

Excellent customer service. It is a great service when a dealer check all areas of the vehicle. Great job More

by Daniel Moses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Jim Hudson Lexus responded

Daniel, we're delighted to hear you had an excellent experience with us at Jim Hudson Lexus of Columbia. Thank you for your kind words!

October 29, 2024

Kyle Reed was very responsive to my requests and provided me with excellent service from beginning to end. My wife and I made a decision to return to the Lexus family of ownership but given that we live in M More

by doug.beelendorf28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Jim Hudson Lexus responded

Thank you, Doug, for sharing such a positive experience! We're thrilled Kyle and the Jim Hudson Lexus team could provide you and your wife with the service, selection, and convenience you needed. Enjoy your Lexus, and we appreciate your high recommendation!

October 26, 2024

Received excellent service from Tanner and Christian in the service department. The service video was great and explained everything that was covered and how soon before I would need additional service ver More

by TiffanyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
Oct 28, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback, Tiffany! We're thrilled to hear that Tanner and Christian provided you with excellent service at Jim Hudson Lexus. It’s great to know the service video was helpful in explaining everything clearly. We appreciate your support and look forward to serving you again!

October 25, 2024

Kyle Reed was so much fun to work with! He was extremely professional and courteous. Mike Hill was equally as professional and courteous in the finance department. I truly appreciate the More

by cbsmith9132
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Kyle and Mike provided such a professional and enjoyable experience at Jim Hudson Lexus of Columbia. It's great to know they helped you find the perfect car, thank you for sharing your feedback!

October 25, 2024

This dealership and the service specialist always make me feel welcomed. They take care of me, and give me honest recommendations. I’ll remain loyal to the the brand because of how good the dealership treats More

by Monique Curry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Hudson Lexus responded

Monique, we're delighted to hear that Danil and the team at Jim Hudson Lexus of Columbia have earned your loyalty with their exceptional service. Thank you for sharing such positive feedback! We look forward to continuing to provide top-notch care whenever you need us.

October 24, 2024

Everyone at the dealership seems to be very friendly and helpful I really enjoyed working with Kyle Reed Ihe is an excellent sales person and help me find a great car I think he would be a good sales person More

by rnorwest
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your great experience at Jim Hudson Lexus! We're happy to hear you enjoyed working with Kyle and that he helped you find the perfect car. We're thrilled you're enjoying your new ride and appreciate your recommendation! Let us know if you need anything else!

October 24, 2024

Great service. Dealer explains the problem and how to fix it,how long it takes to complete the job. More

by Benftrapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Jim Hudson Lexus responded

We're thrilled our team has hit the mark with 5-star service! Thank you for choosing Jim Hudson Lexus of Columbia.

October 23, 2024

Great salesman. Good time great car. Impressed with the dealerships attention to service. Very pleased with the experience. More

by Bob d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zino Robertson 5 stars
Oct 24, 2024 -

Jim Hudson Lexus responded

Thank you for your kind review! We're glad you had a great experience and are enjoying your new car. Your satisfaction with our service means a lot to us and we appreciate you coming by Jim Hudson Lexus!

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