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Jim Hudson Lexus

Columbia, SC

4.9
3,646 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,646 reviews

May 10, 2024

Great experience every time I come to the dealership always welcoming and friendly and will continue to return More

by william.richardson09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jim Hudson Lexus responded

William, we're so glad to know you've had consistently great experiences at Jim Hudson Lexus of Columbia. We look forward to welcoming you back next time!

May 09, 2024

Danil Weih was my service advisor He was amazing! Gave me a loaner to use for my Service appointment. He said it would be about three hours until the car was finished. He kept me updated. Even had th More

by dpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Counts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Jim Hudson Lexus responded

Thanks for the glowing review! We're delighted to know that Danil and our team at Jim Hudson Lexus of Columbia provided you with an amazing service experience. Your recommendation means a lot to us. See you at your next appointment!

May 09, 2024

We appreciate the thorough and courteous service when needed. .Danny is always friendly and helpful. More

by gradybparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Jim Hudson Lexus responded

We're delighted to know that you've had a positive experience with our service team, especially Danny. Thanks for choosing Jim Hudson Lexus of Columbia and sharing your feedback!

May 09, 2024

Great Dealership! Great Salesperson! Great Technician! Awesome Car! One would think I would give 5 Stars. Will I would have if I didn’t have to spend 7 hours of my tim More

by Ricksundberg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lalo Bellany
May 10, 2024 -

Jim Hudson Lexus responded

Rick, we appreciate your feedback and understand that time is valuable. We're glad to know our team at Jim Hudson Lexus of Columbia provided great service but we regret the wait you experienced. Your comments will help us improve for future visits - thank you!

May 10, 2024 -

Ricksundberg responded

This is a canned response just as I expected. If you really cared about a customers time you would have reached out personally. Have Mr Hudson give me a call if you are serious.

May 08, 2024

Mr. Terry Capers was professional and kind. He addressed all of my questions and assisted me with finding the car that I wanted. He ensured that I had a ride to the dealership to purchase my car, and that I More

by MH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Jim Hudson Lexus responded

We're delighted to know that Terry was able to assist you in finding the perfect car at Jim Hudson Lexus of Columbia. We appreciate your recommendation and we look forward to serving you again!

May 08, 2024

My husband and I purchased a Lexus RX 350 recently. Terry assisted us with everything. He was patience, kind, but most importantly he listened to what we were looking for. This experience was stress fr More

by Littleluluus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Jim Hudson Lexus responded

We're delighted to know that Terry and our team at Jim Hudson Lexus of Columbia could assist you in finding the perfect Lexus RX 350. It's great to see your car-buying experience was stress-free! Thanks for choosing us, we appreciate it!

May 08, 2024

As always, the customer service was great! My husband entered a pleasant environment and friendly people. More

by lmcbride369Lorna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Jim Hudson Lexus responded

We're delighted to know that you and your husband enjoyed the friendly environment at Jim Hudson Lexus of Columbia. Thanks for sharing this positive feedback about our customer service!

May 08, 2024

Mr. Erik Due is always helpful, nice and polite when I’m there to get my car Service. I wouldn’t go to know other Service Consultant. Always greeting me with a smile. Thanks Mr. Erik Due for all of your hel More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Jim Hudson Lexus responded

Michelle, it's wonderful to know that Erik consistently provides you with top-notch service at Jim Hudson Lexus of Columbia. We appreciate your loyalty and look forward to assisting you in the future!

May 08, 2024

The facility was clean. Erik did a great job of making me feel welcomed. Excellent customer service! More

by vsmith29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Jim Hudson Lexus responded

We're thrilled Erik demonstrated our commitment to customer service! Thank you for also sharing your appreciation for Jim Hudson Lexus of Columbia!

May 07, 2024

Our dealings with Jim Hudson on Killian has been nothing but exceptional. From purchasing to having service done to vehicles the staff at this location is the greatest. Met Tanner for the first time and it More

by Ksimmons616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Jim Hudson Lexus responded

We're delighted to know you had an exceptional experience with Tanner and the rest of our team at Jim Hudson Lexus of Columbia. We strive for nothing but the best service! Thanks for your kind words.

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