Jim Hudson Lexus

Awesome Experience - Great Work As always, the team at Jim Hudson Lexus does an outstanding job with customer satisfaction. I experienced a major issue with my car over the weekend. As always, the team at Jim Hudson Lexus does an outstanding job with customer satisfaction. I experienced a major issue with my car over the weekend. After communicating with them the issue and potential cause, they were able to quickly get the right people involved and immediately address the matter. Jim Hudson Lexus is definitely focused on customer satisfaction. More

Excellent, prompt service I arrived at Jim Hudson Lexus at 7:15 a.m. My service representative was prompt and explained the services needed for the 40,000-mile service for my c I arrived at Jim Hudson Lexus at 7:15 a.m. My service representative was prompt and explained the services needed for the 40,000-mile service for my car. The job appears to have been done well as i was out the door in about two hours. More

Last Service Experience This service was to purchase a new set of tires for my Lexus RX 350. My Service Rep, Sam Mercado, took excellent care of the entire process. Sam an This service was to purchase a new set of tires for my Lexus RX 350. My Service Rep, Sam Mercado, took excellent care of the entire process. Sam and I discussed the tires I needed for my car via phone over the last couple of weeks. My service appt, yesterday, was excellent. Everything was handled and all my needs anticipated. New tires, front end alignment, car washed and detailed. What a treat to pick the car up at the end of the day knowing that all had been handled. So pleased to have an organization that is customer focused and helps me with all my automotive needs. More

excellent prompt and courteous service. I received excellent service on 100,000 mile checkup. Service advisor provided prompt and courteous service. The waiting area, as usual, was extremel I received excellent service on 100,000 mile checkup. Service advisor provided prompt and courteous service. The waiting area, as usual, was extremely clean and very comfortable. More

oil change and flat tire Outstanding service and assistance. Everyone did a great job and got me out very quickly. The car was turned around very quickly and was cleaned and p Outstanding service and assistance. Everyone did a great job and got me out very quickly. The car was turned around very quickly and was cleaned and prepped well. More

Regular Maintenance My visit to Jim Hudson was a very pleasant experience. The waiting area is clean and comfortable and I received very courteous service. Thank you. My visit to Jim Hudson was a very pleasant experience. The waiting area is clean and comfortable and I received very courteous service. Thank you. More

10,000 Mile service Quick and efficient service performed on my car. I needed to get to another appointment and the service man made sure that I got my car back in time t Quick and efficient service performed on my car. I needed to get to another appointment and the service man made sure that I got my car back in time to meet my next appointment. More

Service - Minor The low tire pressure light came on on my wife's Lexus RX-350. We had just had our first cold snap, so it wouldn't be unusual. I checked her tires, an The low tire pressure light came on on my wife's Lexus RX-350. We had just had our first cold snap, so it wouldn't be unusual. I checked her tires, and they appeared to be well inflated, so I figured it was just the sensor. I took it to Jim Hudson. They added a pound of pressure to each of the tires, checked the sensors, and reset the sensor icon on the dash. Works fine, and they didn't charge me! More

Always the best Sam Mercado and the Lexus team always give superior service in a cheerful and friendly manner. Sam always has everything ready when I arrive and dropp Sam Mercado and the Lexus team always give superior service in a cheerful and friendly manner. Sam always has everything ready when I arrive and dropping off my car is quick and easy. There is simply no better dealer and service department on the planet. More

Great! Brandi was very efficient and professional. I feel like there is a lot of turn over in staffing at this location and it is always good to see a famil Brandi was very efficient and professional. I feel like there is a lot of turn over in staffing at this location and it is always good to see a familiar face (Brandi) upon driving in for service! More