Jim Hudson Lexus

Customer Service Customer service, service, and loyalty is outstanding. They will send you a notification just in case you have forgotten an appointment to remind you Customer service, service, and loyalty is outstanding. They will send you a notification just in case you have forgotten an appointment to remind you of your appointment. They are Awesome! More

Exceptional service as always! Brought vehicle in for regular service and Sam was exceptional. He was quick to anticipate our needs and made valuable use of our time. He dedication Brought vehicle in for regular service and Sam was exceptional. He was quick to anticipate our needs and made valuable use of our time. He dedication to his customer and to Jim Hudson Lexus is amazing! More

Excellent service Service for my car was excellent! Highly recommend anyone who has a Lexus go to this dealership and have their car professionally serviced. Wish the s Service for my car was excellent! Highly recommend anyone who has a Lexus go to this dealership and have their car professionally serviced. Wish the sales team had the same attention to detail as the service team did, or I would be buying my next car from Jim Hudson Lexus. More

I had an excellent experience and would recommend. I had an excellent experience at your dealership and would recommend to others because at the last minutes I decide to drive my car upstate and your d I had an excellent experience at your dealership and would recommend to others because at the last minutes I decide to drive my car upstate and your dealership got me in out. More

Purchase of new car XN 300 from Jim Hudson Lexus. Jim Hudson is a great dealership. I have the best salesman Michael Hamilton . This is the sixth car Lexus I have purchased from Michael. He shows me h Jim Hudson is a great dealership. I have the best salesman Michael Hamilton . This is the sixth car Lexus I have purchased from Michael. He shows me he respects me not only as a customer, but as a friend. He is full of information and listens to what I am looking for. When I went to pick up my car, he had a big red bow on the car and a stuff bear in the passenger side. Which I loved. Thank you Jim Hudson. More

Family Everyone was very helpful. I was treated like family. Thank you to everyone who took the time to get my car ready for me! The big red bow was fabulous Everyone was very helpful. I was treated like family. Thank you to everyone who took the time to get my car ready for me! The big red bow was fabulous!!! More

Setvice Everything was great, except my service guy went to lunch and my paperwork was just sitting on his desk while I? was just waitingin. I had to wander t Everything was great, except my service guy went to lunch and my paperwork was just sitting on his desk while I? was just waitingin. I had to wander the halls then go to the garage to see what was going on?? Got someone to help me and said the mechanics should have said something since the service guys desk was dark?? More

Excellent service Quick service and the dealer went the extra mile by fixing some minor body work. The only negative was that one of my tires was over inflated signific Quick service and the dealer went the extra mile by fixing some minor body work. The only negative was that one of my tires was over inflated significantly. More

First class in every aspect! There is NOTHING about this dealership that doesn’t deserve a 5 star rating!!!! Jamie in sales coordinated my service and had Gene(driver who was wond There is NOTHING about this dealership that doesn’t deserve a 5 star rating!!!! Jamie in sales coordinated my service and had Gene(driver who was wonderful)meet me with a loaner! It was raining and Gene had an umbrella out so I wouldn’t get wet and thanked me for choosing Jim Hudson! I had my first 3 Lexus serviced in Charlotte and they could learn something about SUPERB Customer service from you! My husband, who also bought a Lexus there and I are HUGE fans! And LOVE Jamie ‘s”can do” attitude! More

The most agreeable vehicle purchase I have ever made to cove Dealership facility, professionalism of staff and salesperson, great technical advice and tutoring, delivery presentation, fantastic product purchase Dealership facility, professionalism of staff and salesperson, great technical advice and tutoring, delivery presentation, fantastic product purchase customized to our requests, lack of purchase pressure, follow up Val's and my prior knowledge of an excellent service department More