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Jim Hudson Lexus

Columbia, SC

4.9
3,568 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,568 reviews

July 02, 2024

Timely service. Pleasant. Well done. Respectful and courteous. Will be back. Place to work for me. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Jim Hudson Lexus responded

William, we're delighted to hear you had a pleasant experience with our team at Jim Hudson Lexus of Columbia. We look forward to welcoming you back!

July 02, 2024

Deanna was awesome to work with. She provided outstanding customer service. Will definitely come back. More

by DedraJones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna
Jul 02, 2024 -

Jim Hudson Lexus responded

Dedra, we're delighted to hear that Deanna provided outstanding service at Jim Hudson Lexus of Columbia. We look forward to welcoming you back!

July 02, 2024

Always a pleasure to work with Danil in the service department and I have always had fantastic results with our cars. More

by batf16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Jim Hudson Lexus responded

Thanks for sharing your positive experience with Danil and the rest of our service team at Jim Hudson Lexus of Columbia! We're glad to hear you've had fantastic results.

July 02, 2024

Very easy to talk with I had a issue with my sensor on the back of my car and He made sure that he would look into that and he also had it corrected More

by MsDebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Jim Hudson Lexus responded

Debra, we're glad to hear that our team at Jim Hudson Lexus of Columbia could resolve the issue with your sensor and make the process easy for you. Thanks for sharing!

July 01, 2024

This Lexus dealership provides outstanding service. The maintenance reps are knowledgeable, friendly and professional representatives of Jim Hudson Lexus More

by ggfields58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Newman
Jul 01, 2024 -

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our maintenance team at Jim Hudson Lexus of Columbia provided outstanding service. We appreciate your support and look forward to serving you again!

June 29, 2024

Always an excellent experience. Danny is great and always addresses my concerns. They are very thorough. More

by b9inger
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Danny and the team at Jim Hudson Lexus of Columbia provided you with an excellent experience. Thanks for sharing your feedback!

June 29, 2024

Erik at Jim Hudson was professional and responsive. This is a great dealership to buy from or for service More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Jim Hudson Lexus responded

Randy, we're delighted to hear that Erik provided you with professional and responsive service at Jim Hudson Lexus of Columbia. Thanks for the great feedback!

June 28, 2024

Keeps me informed and on schedule with maintenance. Uses text and e mails. Also reminder calls. More

by Fjosmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Jim Hudson Lexus responded

Thanks for sharing your positive experience and leaving Jim Hudson Lexus of Columbia a five-star review!

June 28, 2024

Beautiful complex. Nice selection of vehicles to choose from. With a credit score of 855 I was given a VERY HIGH INTEREST RATE with no explanation and no help to try a More

by doublekicking1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy?
Jun 28, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback. We're glad to hear you enjoyed our complex and vehicle selection, but we're sorry about the high interest rate issue. We aim to provide competitive financing options and as you know rates are at the highest levels in many years, unfortunately. Please reach out at your convenience so we can assist you better. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

June 28, 2024

Service is great. Tanner is very friendly gets what you need done he is the best. More

by Joyce Samuels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Jim Hudson Lexus responded

Joyce, your kind review warms our hearts! Thank you from the Jim Hudson Lexus of Columbia Team.

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