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Jim Hudson Lexus

Columbia, SC

4.9
3,562 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,562 reviews

November 14, 2024

The professionalism of my service agent Erik Due has always been excellent and timely. He is very detailed and ensures i understand my recommended services and my options. The waiting area and accomadat More

by tessiesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Jim Hudson Lexus responded

Wow! Thank you so much, Tessie! We appreciate hearing from you and we are grateful that you find Erik's service to be top-notch. We also love your note regarding our waiting area and car service. We are glad to be able to offer quality accommodations for our guests! Thank you again for taking the time to leave such a lovely review, and please let us know if there is anything else we can do for you!

November 14, 2024

Dealership was clean and neat. Waiting room was nice and comfortable. Deanna Parnell kept me informed of the status of the RX. Good service. More

by mkspires55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell *****
Nov 14, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your experience with us at Jim Hudson Lexus of Columbia! We're glad to hear that Deanna and our team provided good service in a clean and comfortable environment. We appreciate your feedback!

November 14, 2024

Melvin is the Best ! !! Always takes care of you!!! Always listen to your needs!!!Thanks More

by ronjenmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are delighted that you had such a positive experience with Melvin. See you next time!

Nov 14, 2024 -

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are delighted that you had such a positive experience with Melvin. See you next time!

November 14, 2024

My vehicle was serviced at Jim Hudson Lexus. and It was done very well by a team of professionals from the moment I drove in until the oil change was finished. I will continue to be a loyal cust More

by Kat L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Younts
Nov 14, 2024 -

Jim Hudson Lexus responded

Kat, we're so pleased that our team at Jim Hudson Lexus of Columbia provided you with excellent service. Thank you for your loyalty and support!

November 14, 2024

My experience was not what I expected. I had an appointment and was told that my vehicle would be ready in 2 hours, however 4 hours later I was still waiting with no explanation. Hopefully More

by Fabulous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Jim Hudson Lexus responded

I'm sorry to hear about the delay during your visit. We strive for timely service and it's disappointing that we fell short this time. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

November 12, 2024

Jared effectively ensured that I was fully informed of all the events that would transpire during my service. His attention to detail facilitated a seamless process. More

by cjkeels82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
Nov 12, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Jared's attention to detail made your service experience seamless at Jim Hudson Lexus of Columbia. Thank you for sharing this positive feedback!

November 10, 2024

Jim Hudson treats you like a person and not a number. I’ve purchased several cars in my life, and by far, the best car buying experience is with Jim Hudson Lexus. Being a female, the car buying exper More

by cynthiad5132
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Jim Hudson Lexus responded

Thank you, Cynthia, for sharing your wonderful experience at Jim Hudson Lexus! We're so happy to hear that Ashley and our team made the car-buying process comfortable and enjoyable for you. Your trust and kind words mean a lot to us, and we’re thrilled you love your new car. We look forward to serving you again in the future, even if it's an 85-mile trip!

November 09, 2024

Danny is a great associate and I enjoyed working with him. Thanks Danny for all that you do More

by deetaylor95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your positive experience at Jim Hudson Lexus! We're thrilled to hear that Danny made your visit enjoyable. We truly appreciate your kind words and will be sure to pass them along to him!

November 08, 2024

Mark was very helpful and informative from the onset. He was professional and courteous and is genuine in his effort to provide absolute premier customer service and satisfaction. More

by fjbrunson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Nov 11, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Mark provided you with such exceptional service at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

November 07, 2024

Go see Erik Due. He is very knowledgeable, kind, and good at his job. We return to him every time. More

by joetrainer31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Jim Hudson Lexus responded

Thank you for stopping by to leave Erik and Jim Hudson Lexus of Columbia a wonderful review!