Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Hudson Lexus

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.9
3,639 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Contact Dealership
View Awards

328 Killian Rd

Columbia, SC

29203

Directions

By Type

Showing 3,639 reviews

September 04, 2024

He was very professional and with me through this whole process. He cares about his customers and he definitely went out his way to help me. I see why he’s a top salesman I would definitely buy from him More

by punchoque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Jim Hudson Lexus responded

We're delighted to hear about your positive experience at Jim Hudson Lexus of Columbia! It's great to know our team provided exceptional service and support throughout the process. Thank you for choosing us - enjoy the ride!

September 03, 2024

Probably the best customer since I have ever had in an auto repair facility. The employee was definitely well trained and did everything he could to make sure I was comfortable and happy. At the end of th More

by mattmanglos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
Report | Print
Sep 03, 2024 -

Jim Hudson Lexus responded

We're delighted to hear you had such a positive experience at Jim Hudson Lexus of Columbia. Our team always aims to provide top-notch service and clear communication. Thanks for sharing your feedback!

September 02, 2024

Always a great experience. Car was delivered and picked up promptly. Service dept sent video and kept me abreast. More

by vedwards3809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Jim Hudson Lexus responded

Thank you for your review! We’re glad to hear that you had a great experience and that our team kept you updated with timely videos. If you need anything else, we’re here to help!

August 30, 2024

We have had our 2024 lexus RX350 for 8 months now. From purchase to now we have been treated great by Jim Hudson Lexus. We bouth the car.from Paule Ogburn. He was fantastic. Best buying experience More

by ebdurant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paule Ogburn
Report | Print
Sep 02, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your experience! We're delighted to hear that both Paule and Tanner have provided exceptional service throughout your time with Jim Hudson Lexus of Columbia. Enjoy every moment with your 2024 Lexus RX350, and we appreciate the recommendations!

August 30, 2024

Great atmosphere with an extremely friendly and professional team! The communication was clear and prompt. More

by gcasleysawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Goodman (Five stars!)
Report | Print
Aug 30, 2024 -

Jim Hudson Lexus responded

We're delighted to hear you enjoyed the atmosphere and found our team at Jim Hudson Lexus of Columbia friendly and professional. Thanks for sharing your experience!

August 28, 2024

All of the staff members were helpful and professional. Facility was top quality. Only issue I had is that buying process takes so long… More

by Bobby
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paule Ogburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hill, I did not finance car
Report | Print
Aug 28, 2024 -

Jim Hudson Lexus responded

Bobby, thanks for the feedback! We're glad to hear you found our team at Jim Hudson Lexus of Columbia helpful and professional. We appreciate your patience with the buying process and will work on making it more efficient in the future.

August 28, 2024

Excellent service, technician and service representative did a great job keeping me informed. Would recommend them for Lexus. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Jim Hudson Lexus responded

Tony, thanks for recommending Jim Hudson Lexus of Columbia! We're glad to hear our team kept you well-informed and provided excellent service.

August 28, 2024

I had a minor problem with my Lexus. Call Danny and left a message. Return call shortly and had a appointment setup for the next day. Was end out in a timely manner. Staff is very know More

by blackmon.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Jim Hudson Lexus responded

Thank you for your loyalty over the past 15 years, Michael! We're glad to hear Danny and our team at Jim Hudson Lexus of Columbia provided timely and knowledgeable service. We appreciate your continued trust in us!

August 24, 2024

Excellent customer service provided by Melvin Alston and service technician! It was an absolute exceptional experience! More

by Black Butterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your exceptional experience with Melvin and our service technician at Jim Hudson Lexus of Columbia! We're delighted to hear about the excellent customer service you received.

August 24, 2024

So professional and staff so nice. Comfortable waiting area. Jared kept me updated on progress of service. More

by lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
Report | Print
Aug 26, 2024 -

Jim Hudson Lexus responded

Lucy, we're delighted to hear that Jared and the team at Jim Hudson Lexus of Columbia provided you with a professional experience and comfortable waiting area. Thanks for sharing your feedback!

1
...
18
19
20
...
364