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Jim Hudson Lexus

Columbia, SC

4.9
3,837 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,837 reviews

April 05, 2021

Quick, friendly customer service. Repairs needed were explained clearly. Car washes and loaner vehicles are a great convenience. We have 4 vehicles which are serviced here and Shannon, Danny, and Danil h More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Stratford
Apr 05, 2021 -

Jim Hudson Lexus responded

Wow, that is what we love to hear, Chuck! We are so pleased that our team was able to help make your experience a breeze. We appreciate your business and look forward to your next visit.

April 05, 2021

Our second time purchasing with Jim Hudson (first with Lexus) and we couldn't be happier. Mark (Wickham) was extremely knowledgeable and courteous. Edward was awesome as well More

by john
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : How can you forget Edward?, Kayla Church
Apr 05, 2021 -

Jim Hudson Lexus responded

John - thank you for your loyalty to Jim Hudson Lexus of Columbia! We're glad to hear that Mark and Edward took care of you during your recent visit and we look forward to seeing you next time!

April 01, 2021

Very good experience , Kyle Reed went out of his way and was very helpful in helping me select the car I wanted. He answered all questions I had. More

by farrell551
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie,, Kayla Church
Apr 01, 2021 -

Jim Hudson Lexus responded

Congratulations on your new car! We are delighted that Kyle made the purchase process so informative and successful. Thank you for choosing Jim Hudson Lexus of Columbia!

April 01, 2021

Everyone is always very nice and helpful. They do a great job of keeping me informed about the whole process and during the day, where we are at in the process. It's very helpful to know these things. More

by Genie in a Bottle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Jim Hudson Lexus responded

We can’t thank you enough for the excellent review of Jim Hudson Lexus of Columbia! Thank you for your confidence in our service team!

March 31, 2021

Excellent service and attention to detail. We are always extremely grateful for the care, customer service and pride the the Jim Hudson team shows all of the customers. More

by Thomas Burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Jim Hudson Lexus responded

Thomas, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

Mar 31, 2021 -

Thomas Burns responded

Always a fantastic experience!

March 31, 2021

Melvin, my service representative was exceptional. He was thorough in explaining what service was due and how long it would take to complete the service. A true professional! More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Jim Hudson Lexus responded

Pete, it is great to hear that Melvin delivered such thorough, communicative service! Thank you for giving Jim Hudson Lexus of Columbia your business and excellent review. See you next time!

March 31, 2021

Professional group of people. Darren Russ is all and more you want in a vehicle purchase. He will make you feel like you are part of the Hudson family there. Always at your service is his motto and he means More

by Ktgoldrunner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Jim Hudson Lexus responded

Phil, this review makes us smile! It is gratifying to know that Darren made you feel so welcome and well taken care of during your purchase. Thank you from all of us at Jim Hudson Lexus of Columbia!

March 30, 2021

Great visit. Service performed as requested and took less time than estimated. Everyone was friendly for the most part. We were early and I called on the way to the dealership to see if we could come on in. More

by Rob S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Jim Hudson Lexus responded

Hi Rob - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you again down the road!

March 28, 2021

Seth was an amazing salesman. He made the process easy, fun and seamless! He went above and beyond and I’m so grateful! Thank you! More

by Monique McDaniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Nortey, Seth Nortey
Mar 29, 2021 -

Jim Hudson Lexus responded

Monique, it makes our day to hear that Seth made car-buying easy and enjoyable! Thank you for choosing Jim Hudson Lexus of Columbia and taking the time to share your experience. We hope you are loving your new ride!

March 28, 2021

Mark is a pleasure to work with. He is knowledgeable, professional, and made every step of the car buying process very simple. I appreciate that he continues to check to see if I have questions or need More

by Esther
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Lavender
Mar 29, 2021 -

Jim Hudson Lexus responded

Esther - Thank you for the great review! We appreciate your business and are happy to hear that Mark delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back at Jim Hudson Lexus of Columbia!

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