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Jim Hudson Lexus

Columbia, SC

4.9
3,639 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,639 reviews

September 18, 2024

Deanna was incredibly helpful. There was an issue with my tires, that I had purchased from the dealership and she resolved it immediately. This dealership has been nothing but resp More

by Bowmanna5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna 5 stars
Sep 19, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your experience! We're delighted to hear that Deanna was able to resolve the tire issue promptly and that you've had a positive experience with Jim Hudson Lexus of Columbia. We appreciate your recommendation!

September 18, 2024

On September 16, 2024, I left Jim Hudson Lexus of Columbia with my new Lexus and a big smile on my face. This exceptional salesman's dedication and expertise made the car-buying experience enjoyable. More

by 1SG Ronnie Murphy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Jim Hudson Lexus responded

Ronnie, we're delighted to hear that Mr. Terry Capers made your car-buying experience at Jim Hudson Lexus of Columbia so enjoyable! Thanks for the high recommendation and enjoy your new Lexus!

September 17, 2024

The staff is pleasant and professional. The atmosphere feels safe. Erik was great!! He took the time to answer my questions and explain the process. More

by asparks828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Erik and our team at Jim Hudson Lexus of Columbia provided a pleasant and professional experience. Safe travels, and we look forward to serving you again!

September 17, 2024

Jim Hudson Lexus was very accommodating with scheduling my appointment, Erik was courteous and knowledgeable, and the service was completed in less time than was estimated. More

by Dana T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We’re pleased to hear that Erik and our team were able to accommodate your scheduling needs and complete the service efficiently. If you have any more needs in the future, don’t hesitate to reach out.

September 17, 2024

This service department is dependable, customer focused, and efficient. Communication is clear. All of the members of the service team i have dealt with are polite and professional. Highly recommend . More

by shellydunphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Hudson Lexus responded

Thank you for your recommendation! We're glad to hear that you've had such a positive experience with our service department. It's great to know that our team's clear communication and professionalism made an impact. If you need anything in the future, we’re here to help!

September 17, 2024

Great customer service! Everyone is so nice. Still loving my Lexus ES350! Thank you Lexus! More

by amclaurin80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Hudson Lexus responded

We're so glad your experience with Jim Hudson Lexus of Columbia has been notably positive. Thanks for choosing us - here's to many more happy miles in your ES 500!

September 14, 2024

Good points— analysis of car history, appropriate service, complete car wash, good waiting area, offers loaner vehicle. More

by Hudsonmacmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
Sep 16, 2024 -

Jim Hudson Lexus responded

Thank you for highlighting our commitment to top-tier service at Jim Hudson Lexus of Columbia. It's always our aim to ensure your satisfaction - safe travels!

September 12, 2024

Amazing car purchasing experience! Mr. Capers was outstanding to work with! He ensured that all bases were covered. I teuly believe he had my beat interest at heart! More

by marisadglover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Jim Hudson Lexus responded

Thank you for your great feedback! We’re thrilled to hear that Mr. Capers and our team provided you with outstanding service and made sure all your needs were met. We appreciate your support and look forward to assisting you again!

September 12, 2024

Jim Hudson Lexus of Columbia is always welcoming! You're always greeted as if they are happy to see you and everyone is courteous and extremely helpful. I met with Erik Due for service. This was More

by Cathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Jim Hudson Lexus responded

Cathryn, we're delighted to hear about your positive experiences with Erik and the team at Jim Hudson Lexus of Columbia! Thank you for sharing such detailed feedback. We look forward to continuing to provide exceptional service in the future!

September 11, 2024

Jared was very helpful, courteous and thoughtful in keeping me well informed. Kimberly was great by making all arrangement in having someone pick my car up and bringing it back. Happy to have my car b More

by Marilyn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Sep 11, 2024 -

Jim Hudson Lexus responded

Marilyn, we're delighted to hear that Jared and Kimberly provided such excellent service at Jim Hudson Lexus of Columbia. Thanks for sharing your positive experience!

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