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Jim Hudson Lexus

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.9
3,638 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,639 reviews

October 13, 2024

Excellent place to take your car for service, friendly people always asking if they can help you. Clean environment. More

by Fblyden1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Jim Hudson Lexus responded

Thank you for the great feedback! We're delighted to hear that our team at Jim Hudson Lexus of Columbia provided a friendly and helpful service experience. We appreciate your support and look forward to seeing you again!

October 12, 2024

Unhappy with my last two oil changes due to the service. Two days ago I was told it would last approx two hours and I was there 4 (they did add a tire). Also I had a reservation at 11 pm and they didn't hav More

by bengoshi73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your feedback. It's disappointing to hear about the delays and reservation issues during your recent visits, as we strive to provide efficient service every time. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly so we can make things right moving forward. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

October 11, 2024

We are very happy with our can and the salesperson was friendly, understanding and honest More

by napoleontolbert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Jim Hudson Lexus responded

Thank you for your confidence in Jim Hudson Lexus of Columbia, and for your business. We are grateful to have you as a customer!

October 11, 2024

Excellent professional service. Advised what services would be provided and kept me updated as to the progress. More

by bbranham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna
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Oct 11, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that you received excellent service and clear communication from our team at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

October 10, 2024

Kyle was extremely helpful and pleasant to work with. He offered an easy, no pressure buying experience. More

by Michaelwcollins1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Jim Hudson Lexus responded

Michael, we're delighted to hear that Kyle provided a smooth and enjoyable car-buying experience at Jim Hudson Lexus of Columbia. Thank you for sharing your positive feedback—enjoy the ride!

October 09, 2024

Jim Hudson Lexus/Terry Capers has just been awesome in selling me my last 2 vehicles. The buying experience was great. Terry listened to what I wanted to do and provided the perfect vehicle and buying exp More

by Howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Jim Hudson Lexus responded

Howard, we're delighted to hear that Terry and the team at Jim Hudson Lexus of Columbia have provided you with such a positive experience. It's wonderful knowing you're enjoying your Lexus and feel valued as our customer. Thank you for sharing this feedback!

October 09, 2024

The only issue was the dealer did not have a loaner vehicle. Had to wait More

by Ken.green06@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Jim Hudson Lexus responded

It was our pleasure to assist you. Thank you from all of us here at Jim Hudson Lexus of Columbia!

October 09, 2024

Jared was extremely helpful and provided outstanding service! The waiting area was really comfortable. Appointment time was honored and I was good-to-go in a reasonable amount of time. More

by PDLiggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
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Oct 09, 2024 -

Jim Hudson Lexus responded

Thanks for sharing your stellar experience with Jared at Jim Hudson Lexus of Columbia. We appreciate your business and hope to see you again soon!

October 09, 2024

Amazing customer service! Great service technicians. Great sales people. Timely service! Extremely kind and helpful! More

by katytempleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna
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Oct 10, 2024 -

Jim Hudson Lexus responded

Katy, thank you for the fantastic feedback! We're delighted to hear that our team at Jim Hudson Lexus of Columbia provided such a positive experience. We look forward to serving you again in the future!

October 05, 2024

Kyle Reed is excellent to work with. He is very knowledgeable and patient, not at all pushy. It was a very pleasant experience working with him. More

by L.Franklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Jim Hudson Lexus responded

L.Franklin, we're delighted to hear that Kyle provided you with such a pleasant experience at Jim Hudson Lexus of Columbia. Thank you for sharing your feedback!

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