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Jim Hudson Lexus

Columbia, SC

4.9
3,637 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,637 reviews

October 19, 2024

I really love the experience there. they are all super helpful and efficient. definitely be back More

by tkhanh398
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Jim Hudson Lexus responded

Thank you for the five-star review! We're glad to hear you had such a positive experience with our team. We look forward to welcoming you back again soon!

October 19, 2024

Outstanding Service My Service Advisor Mr. Erik Due was very professional. He is very knowledgeable and very detailed. The Dealership was busy but, my service was still done in a timely manner More

by lloydmodee
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful review! We’re delighted to hear that Erik provided you with such professional and detailed service, even during a busy time. We’ll make sure to pass along your thanks to him and Adam as well. We look forward to serving you again in the future!

October 18, 2024

I’m very satisfied with the expertise of Jim Hudson’s Lexus dealership. Friendly staff and great customer service was very nice. More

by donnaoholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Jim Hudson Lexus responded

Thank you for your kind review! We're glad to hear you enjoyed the friendly staff and great customer service. We look forward to seeing you again at Jim Hudson Lexus!

October 18, 2024

In my opinion everything within reason was done to make me feel that I was important as a customer. I realize many would say that they only treat you like that until they get your money. While that may als More

by William
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bailey Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Jim Hudson Lexus responded

William, we're delighted to hear that you felt valued during your visit to Jim Hudson Lexus of Columbia. Our team always aims to go the extra mile for our customers. Thank you for sharing your experience!

October 18, 2024

The service experience was great! Deanna was extremely knowledgeable and very responsive to any questions I had regarding my vehicle. More

by Anita Garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
Oct 21, 2024 -

Jim Hudson Lexus responded

Thank you, Anita, for your kind words! We're thrilled to hear that Deanna provided such a knowledgeable and responsive service experience. We appreciate your feedback and look forward to assisting you again!

October 17, 2024

I had an amazing experience working with Mrs. Anita at Jim Hudson Lexus! She truly goes above and beyond to ensure you get the vehicle you want. From the very beginning, she took her time to list More

by Dr. Barney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie in finance
Oct 18, 2024 -

Jim Hudson Lexus responded

Thank you so much for your amazing review! We're thrilled that Mrs. Anita and Eddie made your experience smooth and enjoyable, and that their dedication helped you find the perfect vehicle. We’ll be sure to share your kind words with them, and we appreciate you choosing Jim Hudson Lexus!

October 17, 2024

I went on the lot looking for a Toyota highlander and left owning a Lexus. It was a great experience working with Mr Todd Berry and the excellent finance gentleman. I really felt my importance as a cus More

by Bebbgirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Jim Hudson Lexus responded

Thank you so much for your wonderful review! We're thrilled to hear that Todd and the team made your experience special, and that you're loving your Lexus. Enjoy your new ride, and we look forward to seeing you again at Jim Hudson Lexus!

October 13, 2024

Excellent place to take your car for service, friendly people always asking if they can help you. Clean environment. More

by Fblyden1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Jim Hudson Lexus responded

Thank you for the great feedback! We're delighted to hear that our team at Jim Hudson Lexus of Columbia provided a friendly and helpful service experience. We appreciate your support and look forward to seeing you again!

October 13, 2024

It’s the best dealership that I have ever been associated with and buying a new automobile More

by Woody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Jim Hudson Lexus responded

Woody, thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are glad that our team ensured a smooth buying experience. Enjoy the ride!

October 12, 2024

Unhappy with my last two oil changes due to the service. Two days ago I was told it would last approx two hours and I was there 4 (they did add a tire). Also I had a reservation at 11 pm and they didn't hav More

by bengoshi73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your feedback. It's disappointing to hear about the delays and reservation issues during your recent visits, as we strive to provide efficient service every time. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly so we can make things right moving forward. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

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