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Jim Hudson Lexus

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.9
3,563 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,563 reviews

August 28, 2024

All of the staff members were helpful and professional. Facility was top quality. Only issue I had is that buying process takes so long… More

by Bobby
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paule Ogburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hill, I did not finance car
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Aug 28, 2024 -

Jim Hudson Lexus responded

Bobby, thanks for the feedback! We're glad to hear you found our team at Jim Hudson Lexus of Columbia helpful and professional. We appreciate your patience with the buying process and will work on making it more efficient in the future.

August 24, 2024

Excellent customer service provided by Melvin Alston and service technician! It was an absolute exceptional experience! More

by Black Butterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your exceptional experience with Melvin and our service technician at Jim Hudson Lexus of Columbia! We're delighted to hear about the excellent customer service you received.

August 24, 2024

So professional and staff so nice. Comfortable waiting area. Jared kept me updated on progress of service. More

by lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
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Aug 26, 2024 -

Jim Hudson Lexus responded

Lucy, we're delighted to hear that Jared and the team at Jim Hudson Lexus of Columbia provided you with a professional experience and comfortable waiting area. Thanks for sharing your feedback!

August 23, 2024

Good service and pleasant atmosphere as I waited for my complimentary maintenance on my car. More

by Pck
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna
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Aug 23, 2024 -

Jim Hudson Lexus responded

We can't thank you enough for your support of Jim Hudson Lexus of Columbia. We hope to see you again down the road!

August 22, 2024

Excellent experience from the time I arrived until the time I left. Great dealership. I enjoyed myself. More

by urrrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman is excellent. He is a 5 star.
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Aug 23, 2024 -

Jim Hudson Lexus responded

We're delighted to hear you had an excellent experience at Jim Hudson Lexus of Columbia! Thank you for the kind words and support. Enjoy your new ride!

August 21, 2024

I recently had an outstanding experience at Jim Hudson Lexus, thanks to Jared, who was my specialist. From the moment I walked in, Jared made the entire process smooth and stress-free. He was incredibly k More

by Ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Aug 21, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your outstanding experience at Jim Hudson Lexus of Columbia! We're delighted to hear that Jared made the process smooth and stress-free. Enjoy your new Lexus, and we appreciate the recommendation!

August 21, 2024

Jared was awesome! Very friendly and professional. Good people and great service makes a difference! I would recommend Jim Hudson Lexus to anyone. More

by toya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Aug 21, 2024 -

Jim Hudson Lexus responded

Toya, we're delighted to hear that Jared and the team at Jim Hudson Lexus of Columbia provided you with great service. Thanks for recommending us!

August 21, 2024

Erik Due is my service rep and he is #1 in my book! He always goes above and beyond. He takes time with me and I never feel rushed. More

by fibulae-tickle0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your positive experience with Erik and the team at Jim Hudson Lexus of Columbia! We're glad to hear he provided exceptional service. We appreciate your support!

August 21, 2024

Service was excellent in every way possible and exceeded all expectations as always! Great work! More

by AngTMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Jim Hudson Lexus responded

Thanks for the great review! Please let us know if you need anything else in the future.

August 21, 2024

Great dealership for taking vehicle for service. Eric, service technician was very accommodating and helpful. Great customer service! More

by erlucas64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Jim Hudson Lexus responded

We appreciate your review! It’s fantastic to know that Eric and our team made your service experience smooth and helpful. Feel free to reach out if you need anything else!

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