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Jim Hudson Lexus

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.9
3,372 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,372 reviews

June 24, 2021

Excellent customer service! Darryn Russ and Sam McElveen were amazing! More

by katherine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam McElveen
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Jun 24, 2021 -

Jim Hudson Lexus responded

Thank you for the terrific feedback, Katherine! We're glad you had a positive experience with our team, and we appreciate you trusting Jim Hudson Lexus of Columbia with your business. See you next time!

Helpful
June 24, 2021

Very helpful and willing to go out his way for you. More

by Nakiesha16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Counts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Jim Hudson Lexus of Columbia, and we hope to see you again sometime!

Helpful
June 24, 2021

Erik Due, Shaun Crosier, and Bryant Dukes always take excellent care of me and my ES 350. More

by bell4871
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Dukes
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Jun 25, 2021 -

Jim Hudson Lexus responded

Thank you for commending Erik, Shaun, and Bryant! We are grateful to have you as a Jim Hudson Lexus of Columbia customer and appreciate you trusting us with your Lexus ES 350. Hope to see you at your next visit!

Helpful
June 23, 2021

Thank you so much Mike for all your help. Pleasant to work with, very knowledgeable and got me in and out! Thank you More

by Amandalynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tevin Dunham
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Jun 23, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that Mike took good care of you here at Jim Hudson Lexus of Columbia, and if you ever need anything else, don't hesitate to come back and see us again!

Helpful
June 23, 2021

Very customer friendly. Anthony, our sales person was great. He answered all our questions and made us feel very confident about the dealership. Every one was very nice and we felt no pressure. I can see More

by sbrown9582
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Counts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2021 -

Jim Hudson Lexus responded

This feedback made our day as customer service is our top priority. I am glad to hear that Anthony and the rest of our team walked you through the sales process. Thanks for choosing Jim Hudson Lexus of Columbia!

Helpful
June 23, 2021

Scheduling my car for routine maintenance was easy and the work was accomplished expeditiously. All service people we’re friendly, courteous and professional. Post service, Shaun followed up with appropr More

by Tommy0104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Jim Hudson Lexus of Columbia! Providing an excellent customer experience is our number one priority, so we are thrilled to hear Shaun and the team made your visit a success from start to finish. Have a great day!

Helpful
June 22, 2021

Knowledgeable staff, friendly environment, great service, would definitely recommend Lexus More

by Pilipovic32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Friedah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2021 -

Jim Hudson Lexus responded

We are delighted we could provide a five-star service experience for you. Your kind words mean the world to us and we hope to see you at Jim Hudson Lexus of Columbia next time. Take care!

Helpful
June 22, 2021

Wonderful service in and out in a flash. My service advisor was courteous and professional. More

by renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2021 -

Jim Hudson Lexus responded

We can't ask for a better review than this, Renee! Thank you for choosing Jim Hudson Lexus of Columbia for your auto service needs.

Helpful
June 21, 2021

Kyle was very professional and I was able to purchase my vehicle very quickly and hassle-free. More

by hjay1086
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave Jim Hudson Lexus of Columbia your excellent review. Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give Kyle your kudos for a job well done. We are glad he could send you home in a car that is right for you. Enjoy!

Helpful
June 19, 2021

Great visit as usual. Customer service was excellent and Erik did an outstanding job keeping me abreast of the status of my vehicle. He went above and beyond! More

by AFLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2021 -

Jim Hudson Lexus responded

Thank you for trusting Jim Hudson Lexus of Columbia with your business. We are so glad to see that Erik took care of you, and your vehicle!

Helpful
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