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Jim Hudson Lexus

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.9
3,488 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,488 reviews

November 27, 2021

Great guy. The process was a little slow but I can’t attribute that to Kyle. Highly recommend. More

by Toddpayne70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Jim Hudson Lexus responded

Thank you, Todd, for the review of Jim Hudson Lexus of Columbia!

November 27, 2021

Kennedy assured me during my delivery that I can contact her at anytime for any additional questions, and I rather enjoyed being able to learn about my new vehicle while getting constant reassurance that I More

by Jasmine Davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Bailey
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Nov 29, 2021 -

Jim Hudson Lexus responded

Jasmine, we appreciate you taking the time to leave us this awesome review! We are thrilled you had a great experience with Kennedy and the team here at Jim Hudson Lexus of Columbia through the delivery process. Thank you for choosing us and we hope you enjoy your vehicle!

November 27, 2021

Kennedy has been such a huge help with helping me to learn about my new RX ! More

by Randy Warner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Bailey
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Nov 29, 2021 -

Jim Hudson Lexus responded

Randy, thank you for the great review! We appreciate your support and are happy to hear that Kennedy went the extra mile to assist with your purchase. Drive safely in your new Lexus RX, and we hope to see you back at Jim Hudson Lexus of Columbia!

November 27, 2021

When you think of great customer service, I always tell people Jim Hudson Lexus goes above and beyond! and Kennedy was nothing short of it! My delivery was informative and relatable. More

by Randy Warner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Bailey
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Nov 29, 2021 -

Jim Hudson Lexus responded

We're grateful for your support, Randy! Thank you for taking the time to let others know what being a guest with Jim Hudson Lexus of Columbia is like. Kennedy will be so happy to hear your kind feedback. Safe travels and have a great day!

November 27, 2021

I came in on a busy Saturday and Kennedy was able to take the time to really connect with me and show me things I never knew my NX in the past was capable of. Thank you again Kennedy. More

by Frank Daniels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Bailey
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Nov 29, 2021 -

Jim Hudson Lexus responded

Frank, we appreciate this great review of Jim Hudson Lexus of Columbia! Thank you for these kind words about Kennedy. We're glad that she helped show you the cool features of your Lexus NX.

November 27, 2021

What a breath of fresh air, Kennedy is young and super informative with helping to understand all features within my vehicle. Thank you Kennedy for taking the time to teach a seasoned women AppleCarPlay. More

by Alexus Kirksey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Bailey
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Nov 29, 2021 -

Jim Hudson Lexus responded

Hi Alexus, thank you for taking the time to leave us this 5-star review! We pride ourselves on informative service and we're so glad Kennedy was able to walk you through AppleCarPlay and all of the features in your vehicle. Thanks for choosing Jim Hudson Lexus of Columbia and safe travels!

November 27, 2021

I can’t thank you enough Kennedy for all your help during my delivery process. More

by Jessica Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Bailey
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Nov 29, 2021 -

Jim Hudson Lexus responded

Thank you for giving Kennedy such a great shoutout! We're so happy to hear that your delivery went off without a hitch. Safe travels and enjoy! - Jim Hudson Lexus of Columbia

November 26, 2021

Excellent knowledge of the vehicle..made things clear and easy to understand...pleasant personality...not pushy but dedicated ..will definitely refer More

by mauricelgilliard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Due
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Nov 29, 2021 -

Jim Hudson Lexus responded

Maurice, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back again down the road!

November 26, 2021

Staff was very professional, friendly and accommodating. Facility is very nice. Felt very comfortable there More

by scop0828
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Jim Hudson Lexus responded

We strive to make our customers feel comfortable and we're so glad to hear we're succeeding. Thank you for the great review and safe travels! - Jim Hudson Lexus of Columbia

November 26, 2021

Mark Wickham displayed top notch customer service throughout the entire purchasing process. If you are in the market to purchase a new Lexus I highly recommend visiting Mark at Jim Hudson Lexus in Co More

by tjohnson100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Jim Hudson Lexus responded

It's wonderful that Mark provided a seamless buying experience for you. There's nothing better than our guests going home fully satisfied with their purchases. Enjoy the new ride and have a great day! Thanks for choosing Jim Hudson Lexus of Columbia!

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