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Jim Hudson Lexus

Columbia, SC

4.9
3,637 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,637 reviews

November 05, 2024

Our experience at Jim Hudson Lexus was amazing! The 3 hour drive was well worth it. Anita was extremely helpful in making sure we made the best choice. More

by Natalie DuRant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theron and Eddie
Nov 05, 2024 -

Jim Hudson Lexus responded

Natalie, we're delighted to hear that Anita made your visit worthwhile at Jim Hudson Lexus of Columbia! Thank you for making the trip and sharing your experience with us. Safe travels in your new vehicle!

November 05, 2024

I had an excellent experience with Terry. He made the entire experience smooth and stress-free. More

by Charletta
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Jim Hudson Lexus responded

Thank you, Charletta! We're delighted to hear that Terry made your experience at Jim Hudson Lexus smooth and stress-free. Providing excellent service is our priority, and we’re so glad Terry delivered that for you. We appreciate your kind words and look forward to assisting you again in the future!

November 04, 2024

When We took my car for service everything went smoothly. Didn’t have to wait too long. More

by Lalidaraj
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Jim Hudson Lexus responded

We are pleased to know that your service visit was satisfactory at Jim Hudson Lexus of Columbia! Thanks for the five-star review.

November 01, 2024

Excellent service from Jared. Always quick and easy to get service completed and a very nice waiting room. More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Goodman
Nov 01, 2024 -

Jim Hudson Lexus responded

Thanks for the lovely feedback, Marcia! Jared and the Jim Hudson Lexus of Columbia team are always happy to assist you.

November 01, 2024

Kyle made the experience of buying my new so amazing! ! His communication was amazing and he made me feel at ease every step of the way. I would highly recommend working with Kyle!! More

by Erin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Jim Hudson Lexus responded

Erin, we're delighted to hear that Kyle made your experience at Jim Hudson Lexus of Columbia so enjoyable! Thank you for recommending him and sharing your positive feedback. Enjoy your new car!

November 01, 2024

Excellent service. No pressure. Would recommend Anita Smith as contact person when buying a vehicle. More

by Stevansmith799
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Jim Hudson Lexus responded

Thank you, Stevan, for your kind words! We’re thrilled to hear that Anita provided a pressure-free, excellent experience at Jim Hudson Lexus. We appreciate your recommendation and look forward to welcoming you back in the future!

November 01, 2024

Took a good amount of time to get financing done and had to be completed the next day. Software glitches were a huge problem. We were on a tight schedule to get home and attend an event and we barely made More

by Sal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Vallad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Ciuffo
Nov 03, 2024 -

Jim Hudson Lexus responded

Sal, thank you for sharing your experience with us. We apologize for the software glitches and any inconvenience they caused during your visit to Jim Hudson Lexus of Columbia. It's great to hear that Vince was able to assist you through the process, and we'll work on improving our efficiency moving forward!

Nov 03, 2024 -

Sal responded

We will return to buy our next car

October 31, 2024

Always a great experience at Jim Hudson Lexus. Every service advisor that I’ve worked with in the last 4 years, has exceeded my expectations. Danny Chupek was no different. He provided excellent s More

by Ikaisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Jim Hudson Lexus responded

Thank you so much for sharing your wonderful experience! We’re thrilled to know that each of our service advisors, including Danny, has consistently exceeded your expectations over the years. We’re proud to have earned your loyalty as a Lexus driver—looking forward to serving you for many more years to come!

October 31, 2024

Excellent customer service. It is a great service when a dealer check all areas of the vehicle. Great job More

by Daniel Moses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Jim Hudson Lexus responded

Daniel, we're delighted to hear you had an excellent experience with us at Jim Hudson Lexus of Columbia. Thank you for your kind words!

October 29, 2024

Kyle Reed was very responsive to my requests and provided me with excellent service from beginning to end. My wife and I made a decision to return to the Lexus family of ownership but given that we live in M More

by doug.beelendorf28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Jim Hudson Lexus responded

Thank you, Doug, for sharing such a positive experience! We're thrilled Kyle and the Jim Hudson Lexus team could provide you and your wife with the service, selection, and convenience you needed. Enjoy your Lexus, and we appreciate your high recommendation!

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