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Jim Hudson Lexus Augusta

Augusta, GA

4.9
78 Reviews
Jim Hudson Lexus Augusta in Augusta, GA, is proud to be an automotive leader in our area. Since opening our doors, Jim Hudson Lexus Augusta has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
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3410 Washington Rd

Augusta, GA

30907

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Showing 78 reviews

February 20, 2024

Jim Hudson Lexus is the best dealership in USA. Brandon was very professional in sales department explain every detail about our new purchase. Answered all the questions my husband and I ask. Brand More

by LTHOMPSON124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pridgen
Feb 20, 2024 -

Jim Hudson Lexus Augusta responded

We're so pleased to know that you've had multiple positive experiences with us at Jim Hudson Lexus Augusta, especially with Brandon. We always aim for our customers to feel comfortable and well-informed throughout their purchase process. Thank you for your continued support!

January 27, 2024

Outstanding customer service. Brittany Miller was an excellent salesperson. Informative, compassionate, and very personable. The Best Lexus Dealership in the USA. More

by mjohn4765
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany, Sarah, and Zach
Jan 29, 2024 -

Jim Hudson Lexus Augusta responded

John - We're so glad to know you had an outstanding experience with Brittany at Jim Hudson Lexus Augusta! Thanks for the high praise and we hope to see you again soon.

January 05, 2024

Great working with Paul Foust at Jim Hudson Kexus! Highly suggest using Paul for your next Kexus purchae More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Foust
Jan 05, 2024 -

Jim Hudson Lexus Augusta responded

Thanks for the review and recommendation, Mark! Paul and our team at Jim Hudson Lexus Augusta look forward to working with you next time - enjoy the ride!

December 11, 2023

Brian was very dependable and trustworthy. He is pleasant and there for you when needed, I enjoyed doing business with Lexus because of Brian. Everyone I came in contact with were person-cent More

by Conefleur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ford
Dec 11, 2023 -

Jim Hudson Lexus Augusta responded

We're delighted to know that Brian and Justin provided you with such a positive experience at Jim Hudson Lexus Augusta. We strive for excellent customer service, so it's great to see this reflected in your feedback! Enjoy your new car—we'll be here if you need any further assistance or education on its features!

December 09, 2023

Scott Spivey made my car buying experience Easy and fun. Love Jim Hudson Lexus, thanks for everything More

by Leela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott spivey
Dec 11, 2023 -

Jim Hudson Lexus Augusta responded

Leela, we're delighted to know that Scott made your car-buying experience easy and fun at Jim Hudson Lexus Augusta. Enjoy your new ride!

November 02, 2023

Our salesperson, Mark Charroux, was a delight to work with. He greeted us at the door, and stuck with us through the entire process. We weren't here to buy a Lexus, but he still went out of his way to tr More

by ENeumeister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Charroux
Nov 03, 2023 -

Jim Hudson Lexus Augusta responded

It's great to know that Mark made your experience at Jim Hudson Lexus Augusta a delightful one! We're glad you felt valued throughout the process. Thanks for sharing this feedback, and we hope to see you again soon for any of your future needs!

September 09, 2023

Todd is an excellent salesman to work with, in fact the entire team is very talented and courteous!! This Team made you feel comfortable and relaxed during the purchasing experience!! More

by PLGX460 2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd & Sarah
Sep 11, 2023 -

Jim Hudson Lexus Augusta responded

We're so glad to know that Todd and the team at Jim Hudson Lexus Augusta made your purchasing experience comfortable and relaxed. Thanks for sharing this positive feedback!

September 08, 2023

Updated stars, all worked out today, Thank you. ..Too much to say in 15 words Horrible experience 2day. Will see what happens 2morrow to move up stars More

by Lucy
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Davis. Mickey(service manager)
Sep 08, 2023 -

Lucy responded

Depends on 2morrow if i update stars. Not only do they believe i caused damage, but also has paid zero attention to the fact i have Prepaid luxury car maintenance up to 50k miles. Im 65 and never received a free car wash. I've always had to ask for it & pay for it. Ive paid for everything. You should also change wording on invoices from customer requested to customer agreed when we called. (when you call & say at 25k we do so&so, you want us to do that?) Go back and check all my services and see what ive been charged for that i shouldn't have been.

Sep 08, 2023 -

Jim Hudson Lexus Augusta responded

Lucy - I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Joseph Guillory - General Manager - 919-637-0817

Sep 08, 2023 -

Lucy responded

My husband reached out today and everything will be taken care of. I appreciate you responding. I will be updating my review. (I would like that free car wash at services tho) Thank you for responding.

Sep 08, 2023 -

Jim Hudson Lexus Augusta responded

Thank you for taking the time to update your review! We appreciate you giving us the chance to make things right for you. Have a great day!

August 29, 2023

I have a very pleasant experience! My salesman Scott Spivey was very nice and informative! There was no pressure to buy ! The car was cleaned up very well when I picked it up and Micha More

by Wmitch219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Spivey, Michael Henschke
Aug 29, 2023 -

Jim Hudson Lexus Augusta responded

We're delighted to know that you had a stellar experience with us at Jim Hudson Lexus Augusta! It's great that Scott and Michael were able to provide the information and service you needed. Enjoy your new ride!

July 28, 2023

This was a very easy car buying experience, they’re very advanced with the technology. Cardell Burton is a great salesman. Highly recommended. More

by Ms.Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cardell Burton
Jul 28, 2023 -

Jim Hudson Lexus Augusta responded

We're delighted to know that you had an easygoing sales experience with us at Jim Hudson Lexus Augusta! Your recommendation means a lot. We'll pass on your kind words to Cardell and the team. Safe travels in your new vehicle!

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