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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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March 01, 2024

Well run with friendly staff. Had no problem working me in. I will return again. More

by STEVENRSCHMITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Vaughn
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Mar 04, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with us and that our staff was able to accommodate you. We look forward to welcoming you back again in the future.

March 01, 2024

The visit was a great experience. Chris Henderson was awesome. He saw to it that I was pleased with the service as a customer and the service to my truck as well. I came in very conce More

by jks4usc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are thrilled to hear that Chris Henderson provided excellent service and that you left satisfied with your experience at Jim Hudson Ford. We look forward to continuing to provide top-notch service for both your truck's maintenance needs and any future issues that may arise. Thank you for choosing us as your trusted dealership.

February 29, 2024

I’ve bought multiple vehicles from Jim Hudson Ford over the past several years. They have always treated my family good. More

by jason44baker
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Black
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Feb 29, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience with Jim Hudson Ford! We are glad to hear that we have consistently provided excellent service to you and your family.

February 29, 2024

Chris was a big help and so easy to work with! He even pulled my car up for me so I wouldn’t have to walk on my hurt knee. More

by ALLENKIM726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience with Chris! It's great to hear that he was so helpful and accommodating during your visit. We appreciate your feedback and hope to see you again soon.

February 29, 2024

Fairly prompt, on pick up they were somewhat disorganized. Not sure they fixed the problem More

by garybutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Walsmy
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Mar 01, 2024 -

Jim Hudson Ford responded

Thank you for your feedback. We apologize for any disorganization during pick up and any uncertainty about whether the problem was fixed. We will address these issues to ensure a smoother experience in the future.

February 29, 2024

Gaston Techera sales consultant was an excellent sales associate, I purchased my frist brand new 2023 Ford excape! I love it! he helped me find the car that fitted all my needs. Jim Husdon Ford you have a More

by lewisgina92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Jim Hudson Ford responded

Thank you for your kind words, Anonymous! We are thrilled to hear that Gaston Techera provided you with excellent service and helped you find the perfect 2023 Ford Escape. We are proud to have him on our team and will be sure to pass along your praise. Enjoy your new car and thank you for choosing Jim Hudson Ford! 😊🌟

February 29, 2024

Totally outrageous! !! 20 stars !!! The Best in every way Would send family &friends here Thanks More

by MICHELETILTON
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Jim Hudson Ford responded

Thank you for your glowing review! We are thrilled to hear that you had such a positive experience with us. We appreciate your recommendation and look forward to welcoming your family and friends in the future.

Mar 01, 2024 -

MICHELETILTON responded

Would always go too Jim Hudson Ford for everything from service which is outstanding!!! To auto sales also outstanding They take care of you all as family !!!

February 29, 2024

When there were problems (and there usually are some kind of problem buying a vehicle) Jim Hudson’s team took care of them. Most patient team member award to Terrell Hicks Does what they say they are going More

by mac.erwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
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Mar 01, 2024 -

Jim Hudson Ford responded

Thank you for your review, Anonymous! We're glad to hear that our team was able to take care of any problems that arose during your vehicle purchase. Terrell Hicks and Shane Sharpe sound like valuable team members who go above and beyond for their customers. We appreciate your feedback and hope you enjoy your new vehicle!

February 28, 2024

Always communicating great customer service Easy to get in and out Very knowledgeable and helpful More

by Mike G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide excellent customer service and make sure our customers have a positive experience. We're glad to hear that you found our staff knowledgeable and helpful, and that you had a smooth and efficient visit. We appreciate your feedback and look forward to serving you again in the future.

February 28, 2024

Had to call to see if car was ready, lady said everyone left for the day but she would check to hold on More

by ptesney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Weaver
2.0
This rating includes all reviews, with more weight given to recent reviews.
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