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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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April 09, 2024

Easy to make appointment that was suited to my schedule. Courteous staff. Comfortable wait area More

by LASUMMERALL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
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Apr 10, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a pleasant experience with us. Our goal is to make scheduling appointments as convenient as possible for our patients and provide a comfortable environment while they wait. We appreciate your kind words about our staff and look forward to serving you again in the future.

April 07, 2024

Mobile service is excellent and highly recommended. Thank you for coming! I got some great recommendations as well! More

by Chicks love chocolate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Adam mobile service
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Apr 08, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our mobile service and that you found our recommendations helpful. We appreciate your recommendation and hope to serve you again in the future.

April 07, 2024

My visit was excellent from the time I arrived to the time I left. The service advisor Chris always treats me as if I am family and always keeps me updated on my vehicle. More

by krw130lm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Chris provided you with excellent service and made you feel like family. We strive to provide top-notch service to all of our customers, and we are glad to hear that we met your expectations. We look forward to serving you again in the future.

April 07, 2024

Excellent customer services. Will recommend this dealership They really take the time to assist and answer all questions More

by Cassie0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Risner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with our customer service team. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future.

April 06, 2024

Great customer service friendly and knowledgeable staff. Staff always explains work that has been done. More

by grachek
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa
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Apr 08, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We strive to provide excellent customer service and ensure our staff is knowledgeable and helpful. We're glad to hear that you appreciate our communication about the work being done. We look forward to serving you again in the future.

April 05, 2024

Thank y’all for getting the water leak fixed and letting me know what I need to do to keep it fixed. Thank again, Kenneth More

by Kenneth
Recommend Dealer
Yes
Employees Worked With
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Jim Hudson Ford responded

Thank you for your kind words, Kenneth! We're glad we could help fix the water leak for you. If you have any more issues in the future, don't hesitate to reach out. Take care!

April 04, 2024

I was very impressed with the professionalism at Jim Hudson Ford. The sales staff was very knowledgeable and the whole process was very efficient. More

by Keubanks0
Recommend Dealer
Yes
Employees Worked With
Jaquan Garner
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Apr 04, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide excellent service and are glad to hear that you had a positive experience at Jim Hudson Ford. We appreciate your feedback and hope to see you again in the future.

April 04, 2024

Nice people, clean facility, willing to work with you, they do a great job and are very helpful More

by Michael c Frye jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide excellent service and are always happy to help our customers. We appreciate your feedback and look forward to serving you again in the future.

April 04, 2024

Shane did an outstanding job! I would recommend him to anyone! Great response and follow up. More

by Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Apr 05, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that Shane provided outstanding service and that you would recommend him to others. We pride ourselves on our response and follow-up, and we are grateful for your feedback. Thank you for choosing us!

April 04, 2024

Chris was helpful in explaining some features on my truck. He was cordial from start to finish! More

by founder3584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We're glad to hear that Chris was able to assist you with your truck and that he provided excellent customer service throughout your visit. We appreciate your business and hope to see you again in the future.

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