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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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April 18, 2024

Gaston & his entire team did a fantastic job in getting us in the car we wanted. We had a challenging specific monthly # that we did not want to exceed. The finance team worked with us to get within a reas More

by bjlumadue
Recommend Dealer
Yes
Employees Worked With
Ronnie Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaston (he was really the sales guy for us)
Apr 19, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team and that we were able to help you find a car within your desired monthly payment range. We understand the distance may be a factor in choosing where to go for maintenance, but we would be honored to have you back at our dealership anytime. Thank you for choosing us!

April 18, 2024

I did not have an appointment but stopped, ask Chris Thompson if I could be fit in and he took GREAT care of me, My wait was not over an hour THANK YOU. More

by WW1Guy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Hudson Ford responded

Thank you for sharing your experience! We're glad to hear that Chris was able to accommodate you and provide great care. We appreciate your feedback and hope to see you again in the future.

April 18, 2024

My experience was beyond my expatiation. The communication on updates on my vehicle was awesome and providing transportation to pick up my vehicle was awesome and the service that I receive More

by MICHAEL_COCCARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Agard
Apr 19, 2024 -

Jim Hudson Ford responded

Thank you for your glowing review! We are thrilled to hear that your experience exceeded your expectations and that you were impressed with our communication, transportation services, and outstanding service. We truly appreciate your recommendation and look forward to serving you again in the future.

April 18, 2024

The salesman was great it defiantly made the buying process easier. I enjoy the truck will look to buy again one day More

by nicstokes16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Potter
Apr 19, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad to hear that our salesman made the buying process easier for you and that you're enjoying your truck. We look forward to assisting you again in the future when you're ready to buy another vehicle.

April 17, 2024

Everyone was very helpful, especially our sales consultant Jaquan Garner! Everyone that comments on our new Bronco, we tell them how helpful Jaquan was in our purchase process. We had a great exper More

by sheltonp2000
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaquan Garner
Apr 17, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our sales consultant Jaquan. We appreciate your recommendation and hope you continue to enjoy your new Bronco!

April 17, 2024

Everyone was kind and showed excellent customer service. Showed great options for every car I was interested in. Highly recommend More

by cschandler35
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaquan, Jim Agard
Apr 18, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide excellent customer service and are glad to hear that you had a positive experience with us. We appreciate your recommendation and hope to see you again in the future.

April 17, 2024

Willingly sold a car to me that was incredibly out of my budget, convinced me I could afford it, signed me up for a predatory loan, then refused to assist after the fact even though I expressed I can’t affo More

by slfarina
Recommend Dealer
No
Employees Worked With
N/A
Apr 19, 2024 -

Jim Hudson Ford responded

We are truly sorry to hear about your experience. We strive to provide transparent and ethical service to all our customers. To investigate the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

April 17, 2024

Chris was great; he hooked me up with his service tech that knew about ECM reflash, and they had my truck back running in a couple hours. Great service, great communication, you can't say that about most More

by MJLINDE1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with our service team and that we were able to quickly resolve the issue with your truck. We strive to provide excellent service and communication to all of our customers. We appreciate your business and hope to see you again in the future.

April 15, 2024

The Maintenance Department was great, they resolved my issues, the Service Advisor Mr. Weaver as always greeted me with a smile, and went over and above. True Leadership he shows, and respects all. More

by clee1052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback on our Maintenance Department and Service Advisor Mr. Weaver. We are glad to hear that they were able to resolve your issues and provide excellent service. We appreciate your recognition of Mr.Weaver's leadership and respect for all customers. We look forward to serving you again in the future.

April 15, 2024

My service experience at Jim Hudson Ford was fast and pleasant. Scheduling was easy and the service advisor was friendly. More

by sammonsmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience at Jim Hudson Ford! We are glad to hear that your service was fast, pleasant, and easy to schedule. Our team strives to provide excellent customer service, and we appreciate your feedback. We hope to see you again for your future automotive needs.

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