1,598 Reviews of Jim Hudson Ford - Service Center
First time visit I called the day before my appointment and was able to schedule something first thing the next morning. I arrived and was in and out within 40 minute I called the day before my appointment and was able to schedule something first thing the next morning. I arrived and was in and out within 40 minutes. No attempts to add additional services to my visit and the costumer service was amazing and the final price was actually less than the original quote. The waiting lobby was spacious and had tables for me to continue to be productive and work remotely. Definitely will return again and again. Finally a dealership with great service. This experience matches the experience I had during the sales process. More
Very pleased with service I own a 2007 Ford F150. It has never been serviced anywhere except Jim Hudson. The recent visit involved a drivability complaint which they took car I own a 2007 Ford F150. It has never been serviced anywhere except Jim Hudson. The recent visit involved a drivability complaint which they took care of very well. I realize that these issues can be difficult to locate, yet they isolated and fixed it the first time. Thanks guys. I will be back for my next service when needed, ed More
Took advantage of the Ford Xchange program This is my second purchase from this dealer. While waiting to have my 2015 serviced I called the number posted in the customer waiting room to inquir This is my second purchase from this dealer. While waiting to have my 2015 serviced I called the number posted in the customer waiting room to inquire about the Xchange program. A rep called me back almost immediately and came over to talk face to face. He took my information and worked out a great deal on a 2017 model with all the features I needed. Made the deal that day and took home the new one. More
My service experience at Jim Hudson Ford I was very satisfied with the service I received. It was nice to see smiles on ALL of your staffs faces, from Chris, who greeted me and took care of I was very satisfied with the service I received. It was nice to see smiles on ALL of your staffs faces, from Chris, who greeted me and took care of me, to the man who assisted me in connecting my phone to your wi-fi. I could tell that your employees like working for you. I am confident that my car will be in good hands when service is needed over the coming years. Thanks! More
Extremely satisfied Very friendly environment. Extremely nice and clean waiting area. Told me how long it would take, and had everything done 10 minutes early. Highly sat Very friendly environment. Extremely nice and clean waiting area. Told me how long it would take, and had everything done 10 minutes early. Highly satisfied. More
Service and Recalls I was greeted with kind and courteous service. My service and recall issue was taken care of with little wait time. My experience was excellent. I was greeted with kind and courteous service. My service and recall issue was taken care of with little wait time. My experience was excellent. More
Honored my coupon and let me know to ask for a carwash. very polite and accommodating, especially the darling hostess in the waiting room. She helped direct me and made me feel welcome while we chatted to very polite and accommodating, especially the darling hostess in the waiting room. She helped direct me and made me feel welcome while we chatted to make the time fly by--under an hour. I will be back toot only have my service done again but buy another ford when this one doesn't suit me any longer a I age. perhaps a transit will be test driven some day? More
exhaust recall As always the service at Jim Hudson was excellent. We've had Lexus, Toyota, Buick, Ford and Saab autos from Jim Hudson dealerships and have never ha As always the service at Jim Hudson was excellent. We've had Lexus, Toyota, Buick, Ford and Saab autos from Jim Hudson dealerships and have never had issues. Keep up the good work. More
Transmission check Personnel very courteous and the job was completed in a timely manner. Also, the area was very clean and it has a very nice waiting room. Personnel very courteous and the job was completed in a timely manner. Also, the area was very clean and it has a very nice waiting room. More
Oil Change and check fluid levels Had appointment for 11:00 AM and received prompt and timely service. Had oil change and fluid levels checked in my wife's 2014 Buick Encore. Servic Had appointment for 11:00 AM and received prompt and timely service. Had oil change and fluid levels checked in my wife's 2014 Buick Encore. Service was performed in a jiffy. More