Jim Hudson Ford - Service Center

My service appointment is always excellent. I highly recommend the service department. My service assistant Bob is accommodating and honest with me about my car. I cannot imagine buying a car a I highly recommend the service department. My service assistant Bob is accommodating and honest with me about my car. I cannot imagine buying a car anywhere else-ever due to the OUTSTANDING service department. More

Service on Ford escape Able to get everything checked and serviced in ample time to get to work thought I would only be able to get oil changed pleasantly surprised Able to get everything checked and serviced in ample time to get to work thought I would only be able to get oil changed pleasantly surprised More

Fast, courteous service Brought my truck in for it's 40k servicing. Was out in less than an hour. Brandon was very friendly and informative. Would recommend this Ford plac Brought my truck in for it's 40k servicing. Was out in less than an hour. Brandon was very friendly and informative. Would recommend this Ford place for servicing, More

Great service This dealership has a good service department that does a good job of maintaining my vehicles. I’ve been going there for five years now and no complai This dealership has a good service department that does a good job of maintaining my vehicles. I’ve been going there for five years now and no complaints. More

Quick and easy!! Took in my Ford 150 in the afternoon, it was fixed before service closed same day! Very comfortable working with Chris Weaver he keeps me informed eve Took in my Ford 150 in the afternoon, it was fixed before service closed same day! Very comfortable working with Chris Weaver he keeps me informed every step of the way. More

Bought new set of tires After pricing tires at several locations, I called Brandon DeSplinter and he gave me a quote that was better than buying the identical Michelin tire a After pricing tires at several locations, I called Brandon DeSplinter and he gave me a quote that was better than buying the identical Michelin tire at even Walmart, Sam's, Firestone and others. The installation, balancing and alignment was even a $50 less than what Firestone had quoted. Brandon did a great job! More

Chris Weaver helped me immensely I have worked with your service advisor Chris Weaver for many years with my 2010 Taurus. I brought my vehicle in for the 120,000 mile check up. Chris I have worked with your service advisor Chris Weaver for many years with my 2010 Taurus. I brought my vehicle in for the 120,000 mile check up. Chris was great as usual. He knows that I am a retired veteran and being on a fixed income. He advised me on the items that needed immediate attention and which ones I could hold off on until next month so as not to leave me strapped for cash the rest of the month. I would feel uncomfortable having to discuss my personal financial situation with anyone us. He is and has always treated me with the greatest respect and courtesy. This visit cost me over $600 but now I feel safe knowing that I can get the next $500 completed next month. I did not feel pressured into going without having some monies left over for this month and part of next. It has saved me a considerable amount of unnecessary stress. Thank You, Michael VanDiver More

Great experience! Brandon in service was very helpful and was able to accodmate me even after showing up late to my appointment. He was able to get me taken care of rat Brandon in service was very helpful and was able to accodmate me even after showing up late to my appointment. He was able to get me taken care of rather quickly. He’s the man to see if you need service on your vehicle! More

General service, issue with wipers I needed a general service and oil change. I had several recalls that needed to be done. I am having an issue with my automatic wipers. They were p I needed a general service and oil change. I had several recalls that needed to be done. I am having an issue with my automatic wipers. They were patient. I'm waiting to see if the wipers work properly now (waiting for rain). I need to follow up and see if the recalls were done. They aren't reflected in my online information. They called me throughout the process and let me know what was happening. He even gave me his personal cell number so that I could call him back between work meetings, etc. I found out I needed new tires. Wasn't a complete surprise. And went back the following Monday for those. More

2017 Ford Raptor 2 recalls and scheduled maintenance Great experience with my first service. Had two recalls to deal with at the same time. One was a transmission pin so no easy/quick task. I planned Great experience with my first service. Had two recalls to deal with at the same time. One was a transmission pin so no easy/quick task. I planned to work out of the complementary workstation room that has plenty of wall jacks for me to hookup my laptop etc. While they thought it might take all day or even be an overnighter, I was in at 8:30am and out at 2:30pm. Long time, true, but like I said two recalls, one major, and the scheduled service. BTW - ordered Jimmy Johns for lunch and had it delivered so I was all set just as if I was working from home. More