Jim Hudson Ford - Service Center

Last minute service I realized I would be in town and called at the last minute to see if I could schedule a service appointment. They scheduled me right away and I was I realized I would be in town and called at the last minute to see if I could schedule a service appointment. They scheduled me right away and I was able to get the service before I left to go back home. I was a little early but they took me in and had the requested service done quickly. More

Recall work completed with no drama. My car was scheduled for recall work at 12:00 on Thursday. The service advisor was friendly and let me know up front that they were busy but should f My car was scheduled for recall work at 12:00 on Thursday. The service advisor was friendly and let me know up front that they were busy but should finish up by 1:30. The car was back a few minutes before 1:30. All in all, the experience was very positive. More

prompt appointment - quick service We were able to get an immediate appointment with quick service. The employees were courteous, helpful, knowledgeable and efficient. We have been ve We were able to get an immediate appointment with quick service. The employees were courteous, helpful, knowledgeable and efficient. We have been very pleased with the service department. More

Good service and follow up. Brought my Fusion in for a recall and was having an issue with a noise in the front tire. Met with my service representative and he gave me a good ide Brought my Fusion in for a recall and was having an issue with a noise in the front tire. Met with my service representative and he gave me a good idea on the time it would take and followed up the next day. Good service is hard to find. Thumbs up! More

30,000 mile check up Before driving for the Thanksgiving holiday, I made an appointment at Jim Hudson for an oil change and general check up. The experience could not have Before driving for the Thanksgiving holiday, I made an appointment at Jim Hudson for an oil change and general check up. The experience could not have been better. Not only did the oil change happen, but my service advisor, Randy Oxner, arranged for several other inspections and services, to include tire rotation, cabin air filter replacement. I shall head out on Monday confident and ready for the drive. Many thanks! More

Air bag recall All went smoothly and quickly for the air bag recall/repair and oil change. Everyone I spoke to on the phone and inside the service department was ver All went smoothly and quickly for the air bag recall/repair and oil change. Everyone I spoke to on the phone and inside the service department was very polite and friendly. More

Fix motor in side mirror Took care of it in a timely manner. Had to order a part.offered me a ride home. Called me to let me know what was happening Took care of it in a timely manner. Had to order a part.offered me a ride home. Called me to let me know what was happening More

30,000 mile checkup My experience in the service department is always good. I have dealt with Shane Sharpe and many others. Always very nice, and very knowledgeable. My experience in the service department is always good. I have dealt with Shane Sharpe and many others. Always very nice, and very knowledgeable. I don't want to take my car anywhere else. More

Recall service Took vehicle in for recall and was initially told it would take approximately an hour and a half; however, it took less than an hour. Wonderful servi Took vehicle in for recall and was initially told it would take approximately an hour and a half; however, it took less than an hour. Wonderful service and employees are extremely friendly. More

Repair work done My Check Engine Light came on this past Friday morninig. Chris Weaver was very helpful in letting me know what my issue was Friday and and set up an My Check Engine Light came on this past Friday morninig. Chris Weaver was very helpful in letting me know what my issue was Friday and and set up an appointment for this morning. I was very please with my experience at Jim Hudson this morning. More