Jim Hudson Ford - Service Center

Great Customer Service Came in for an oil change and tire rotation without an appointment. Ken was able to get me in a short amount of time. I will be back. Came in for an oil change and tire rotation without an appointment. Ken was able to get me in a short amount of time. I will be back. More

It was Good Bob made sure that I got a ride him cause he knew it was going to take a while to get my truck fixed?? He called that afternoon and said it would B Bob made sure that I got a ride him cause he knew it was going to take a while to get my truck fixed?? He called that afternoon and said it would Be ready the next morning ?? More

Routine car care Staff is courteous and efficient. Communication is excellent. We receive timely and professional service. Could not be happier. We are thankful we Staff is courteous and efficient. Communication is excellent. We receive timely and professional service. Could not be happier. We are thankful we are associated with you More

Car servicing Good service and friendly service writers they let you know that you need other things done to your car to keep it safe and so you will get the best s Good service and friendly service writers they let you know that you need other things done to your car to keep it safe and so you will get the best service from your car More

Freindly, Professional Service My husband and I brought my car in on Saturday right around noon. Unfortunately, they were shorthanded and swamped. But, we came prepared with books. My husband and I brought my car in on Saturday right around noon. Unfortunately, they were shorthanded and swamped. But, we came prepared with books. It took 2 1/2 hours, as we had no appointment. And, that's ok. We knew that we ran the risk of waiting, coming at that time on a Saturday. The great thing was the service guy who came to get us and give us the paperwork. He was so apologetic, friendly and professional. Every time I come for service, I'm treated that way. It's so refreshing in this day and age of slack customer service. Next time, I'll remember to get there first thing on Saturday, like I usually do! More

Great Service Department especially Shane Sharpe Service man Due to Saturday is a busy day for most people who need to have their cars serviced I feel it would Bennefit your Dealership to have more Service Worke Due to Saturday is a busy day for most people who need to have their cars serviced I feel it would Bennefit your Dealership to have more Service Workers working to assist with the demand of services needed on this day. Most people can only depend on Saturday’s to have their cars serviced due to unable to get off work thru the week. I bought my car from your dealership and I have been very pleased except for the long waiting time of 2+hours for my car to be serviced. This has happen more than once and I had an appointment this past Saturday too. Thank you 😊 More

Excellent Service The service was excellent. Chris Weaver did an excellent job of Communicating with me the service carried out on the truck. Chris Weaver was very cour The service was excellent. Chris Weaver did an excellent job of Communicating with me the service carried out on the truck. Chris Weaver was very courteous. More

Excellent Service As always, service was fast, friendly, and fantastic. I enjoy bringing my vehicle in and getting realistic feedback from the staff. They always advi As always, service was fast, friendly, and fantastic. I enjoy bringing my vehicle in and getting realistic feedback from the staff. They always advise of any future needs for my vehicle and do not push for services I don't need. More

Friendly and Professional Chris Weaver is an excellent service advisor that is very courteous and attentive to our needs and wants. The ford dealership is one of the best we h Chris Weaver is an excellent service advisor that is very courteous and attentive to our needs and wants. The ford dealership is one of the best we have dealt with in many years. More

Routine service well executed Prompt, courteous and professional routine service on the vehicle I purchased new from Jim Hudson in Lexington. The spacious and bright service waitin Prompt, courteous and professional routine service on the vehicle I purchased new from Jim Hudson in Lexington. The spacious and bright service waiting area is a plus. More