Jim Hudson Ford - Service Center

Nail in my tireTire Tire was. not repairable. Tire was replaced. Expensive it I was given the price ahead so I could make an informed decision. Pleased with the servic Tire was. not repairable. Tire was replaced. Expensive it I was given the price ahead so I could make an informed decision. Pleased with the service I redeivd even though the departmeng was very busy. More

Excellent service department The only problem was my fault. Robert Hargrove was very helpful and completed the service on my truck even though I had moved the key to my tires? The only problem was my fault. Robert Hargrove was very helpful and completed the service on my truck even though I had moved the key to my tires? More

Mine was a air bag recall. I was informed that it would take 8 or 9 hours to perform the recall. The completed it in 3 1/2 hours. Thanks for the fast service. I was informed that it would take 8 or 9 hours to perform the recall. The completed it in 3 1/2 hours. Thanks for the fast service. More

Fixed the unfixable. A different dealership diagnosed my out of warranty Edge as needing a part nationally unavailable and said there were no options except live without A different dealership diagnosed my out of warranty Edge as needing a part nationally unavailable and said there were no options except live without operating windows. I went back to Jim Hudson (40) miles away because I bought the car there and they not only fixed the problem but provided outstanding and courteous service More

Excellent Service Bob Hargrave and everyone in the service department provide excellent customer service and I trust any recommendations for my vehicle. They always wor Bob Hargrave and everyone in the service department provide excellent customer service and I trust any recommendations for my vehicle. They always work with me and create a viable plan for future service. More

Service Very quick service and Bob was very cordial . We are regular customers and we bought our SUV there so we are familiar with their good work. Very quick service and Bob was very cordial . We are regular customers and we bought our SUV there so we are familiar with their good work. More

recall service didn't understand recall but rep explained it so I could understand - was told 3 hours was completed in 1 and 1/2 hours great timing didn't understand recall but rep explained it so I could understand - was told 3 hours was completed in 1 and 1/2 hours great timing More

Service. With bob Very good Bob in service told me what to expect as well as what services I would be receiving it all happened just like he said great guy to deal with Very good Bob in service told me what to expect as well as what services I would be receiving it all happened just like he said great guy to deal with. Love my ford truck. More

Oil change/preventive maintenance I drove into Jim Hudson Ford for an oil change without an appointment as I was out running errands and was pleasantly surprised they were able to take I drove into Jim Hudson Ford for an oil change without an appointment as I was out running errands and was pleasantly surprised they were able to take my car. As the car was checked it was determined the battery was low and needed to be replaced. I had noticed the day before that the car was a little hard to start so I am glad to know the battery was going down and it is now replaced so there won’t be any problem in the future. More

Very Good The attention the service rep gave me was above and beyond what was expected. He explained what was being done and what could be delayed. The serv The attention the service rep gave me was above and beyond what was expected. He explained what was being done and what could be delayed. The service rep looks out for his customers. More