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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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July 21, 2019

Excellent service and friendly people Everything was great service and care. I wish you all had an car wash. That would change the outcome of the finished service. If the vehicle looks dir More

by Heidijoe#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
Jul 22, 2019 -

Jim Hudson Ford responded

Thank you for taking the time to leave such an excellent rating and review of our dealership! Please let us know if there is anything we can help you with.

July 18, 2019

Maintenance on my 2016 Edge I dropped in to get the recommended oil change with no appointment. Ken Matthews greeted me and took the info for my appointment. He was very professi More

by dolphott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Matthews
Jul 19, 2019 -

Jim Hudson Ford responded

Thank you for sharing the amazing experience you had with Ken! We're so pleased your visit to our dealership was so positive.

July 16, 2019

Help with battery even if I unavailable I dropped my car off Sunday evening after it had trouble starting. Was in an all-day meeting without telephones allowed. Left my daughter's telephone More

by MBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
Jul 17, 2019 -

Jim Hudson Ford responded

Thank you for the great rating! We greatly appreciate your feedback and if you would like to discuss your experience further please let us know.

July 16, 2019

Ford CMax maintenance Great customer service! I had my car serviced and tuned up as well as had a tech look into a radio issue. Chris Weaver was great - very knowledgeable More

by CPeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
Jul 17, 2019 -

Jim Hudson Ford responded

Thank you for taking the time to leave such an excellent rating and review! Please let us know if there is anything we can help you with.

July 14, 2019

Maintenance on my 2022 Explorer Quick appointment, nice and professional team great work done on my car which gives confidence to come back for each car maintenance I am very sat More

by Explorer2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave Tim Kyzer
Jul 15, 2019 -

Jim Hudson Ford responded

We're so glad our team could provide such an excellent experience for you! Please let us know if there is anything you need.

July 11, 2019

Walk in oil change I went to the service department without an appointment on a very busy day. I was worked in. Very appreciative because I was going out of town More

by Bwhomesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Jul 12, 2019 -

Jim Hudson Ford responded

Thank you for letting us know about the excellent care you received from our service team! We greatly appreciate your business. Please let us know if there is anything we can do for you.

July 10, 2019

Always a great experience with service department Chris Weaver always helps me with my service at JH Ford. He’s knowledgeable and always quick to assist me. Thx Chris for taking care of me and being More

by Welby F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
Jul 11, 2019 -

Jim Hudson Ford responded

We're so pleased Chris provided such top-notch service during your visit to our dealership. Thank you for the 5-star rating!

July 06, 2019

Great Experience after an oil change last November I decided to have any mechanical word for my F-150 done here.. Good move on me. From now on, any and all work needed More

by SCBlackRebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob hargrave
Jul 08, 2019 -

Jim Hudson Ford responded

We're so thrilled our team provided such high-quality service during your visit! Thank you for the 5-star rating and great review.

July 05, 2019

Recall and Service Chris did an excellent job of checking me in and doing what I asked the service department to do. He communicated when needed and I will always use h More

by dftiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
Jul 08, 2019 -

Jim Hudson Ford responded

Thank you for taking the time to write such an incredible rating and review of your experience at our dealership! Please let us know if there is anything we can help you with.

July 03, 2019

Truck repair Fantastic service. I was having an issue and stopped by the dealership to talk to them. They were able to take my truck in immediately without an ap More

by possumbug1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cannot remember employees name
Jul 08, 2019 -

Jim Hudson Ford responded

Thank you for the excellent rating and review!

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