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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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October 07, 2019

4 wheel alignment Chris was friendly and efficient. Work was started at appointed time and finished promptly. Service area was clean and orderly. I will return for any More

by gtcs2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
Oct 07, 2019 -

Jim Hudson Ford responded

Thanks for sharing your quality experience with Chris. We appreciate your business and hope to see you again soon!

October 06, 2019

I love the the stress free environment at Jim Hudson's. I make my schedule, I come and relaxed while my car is completed. Thanks. More

by Jim Hudson's
Recommend Dealer
Yes
Employees Worked With
All service employees who worked on Saturday 9/28
Oct 07, 2019 -

Jim Hudson Ford responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

October 06, 2019

Bob was fantastic thanks for the great service. He had my car washed & vacuum when I got there. Couldn’t have asked for better service More

by Dawn
Recommend Dealer
Yes
Employees Worked With
Bob
Oct 07, 2019 -

Jim Hudson Ford responded

That's what we love to hear! Thanks for taking the time to share your experience.

October 05, 2019

Battery dead They responded very quickly, and everything worked out real good. They were kind and respectful, and I really appreciate their professionalism. I ma More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
Oct 07, 2019 -

Jim Hudson Ford responded

Hi Jack, thank you for taking the time to leave a review for us. We're happy that our team could meet your expectations! Thank you again for taking the time to let others know about your positive experience. Have a great day.

October 02, 2019

Changing the battery on Ford Escape. It was taking such a long time to change the battery so when I asked why, service actually showed me why it was taking a long time. You have to unders More

by Carl Gladfelter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure
Oct 03, 2019 -

Jim Hudson Ford responded

Carl, thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

October 01, 2019

Ken is very polite and respectful!! I have dealt with him on both of my visits to the service department and excellent on both occasions. More

by Amanda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Matthews
Oct 01, 2019 -

Jim Hudson Ford responded

Thanks for sharing your quality experience with Ken. We appreciate your business and hope to see you again soon!

October 01, 2019

Great Service They ordered the parts needed, made me the appt when they came in and we were in and out before I even thought they would be. Exceeded my expectations More

by MelanieSCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Mills, Kristen
Oct 02, 2019 -

Jim Hudson Ford responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

September 26, 2019

Door panel repair Noticed the passenger door panel had popped loose, Jim Hudson fixed my problem in a timely manner. Very pleased with the service and staff. They fixed More

by Mandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Matthews
Sep 27, 2019 -

Jim Hudson Ford responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us, Mandy.

September 26, 2019

Recall service Great recall service on my Explorer. My vehicle was back to me sooner than expected and the service advisor explained what was going on with the repa More

by Prkranger2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
Sep 27, 2019 -

Jim Hudson Ford responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

September 22, 2019

Excellent Efficient friendly staff. Vehicle was serviced in time that was promised. Waiting area was clean and comfortable even coffee and bottled water were av More

by AnnQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Sep 23, 2019 -

Jim Hudson Ford responded

Thank you for taking the time to share your excellent experience with our staff! We are so happy they could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

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