Jim Hudson Ford - Service Center

Ken Matthews is the go to guy. He is always super attentive, polite, professional and more like a concierge than a service tech. He goes above and beyond. attentive, polite, professional and more like a concierge than a service tech. He goes above and beyond. More

Superb customer service in the service department! I purchased my used Ford out of state. When I needed warranty work, I went to Jim Hudson. Initially, it looked like the repairs weren't going to be I purchased my used Ford out of state. When I needed warranty work, I went to Jim Hudson. Initially, it looked like the repairs weren't going to be covered. However, Shawn Mills in the service department went the extra mile. He had to call the prior-authorization number at the Ford Warranty Department and talk with the representatives there at length about the needed repairs. Eventually, the costly repairs were verified to be covered under the premium care warranty. He provided top-notch customer service, and I left a happy Ford owner! More

Recall service I had been trying for months to get another Ford dealership to fix a recall repair. I finally gave up on them and called Jim Hudson. Result, repair do I had been trying for months to get another Ford dealership to fix a recall repair. I finally gave up on them and called Jim Hudson. Result, repair done in minimal time with no problem. I’ll be returning to this dealership for future work. More

Airbag Recall Friendly and efficient. Would recommend their service. I have two other cars I will be getting serviced through Jim Hudson Ford in Lexington, SC. T Friendly and efficient. Would recommend their service. I have two other cars I will be getting serviced through Jim Hudson Ford in Lexington, SC. Thank you! More

Extremely satisfied Service was quick and reasonably priced and I will most definitely be bring all of vehicles here for any service that may require in future. Service was quick and reasonably priced and I will most definitely be bring all of vehicles here for any service that may require in future. More

5000 mile service Excellent service on my twenty seventeen Ford Taurus fast friendly service. I take all of my Fords to Jim Hudson Ford for service or repairs. Excellent service on my twenty seventeen Ford Taurus fast friendly service. I take all of my Fords to Jim Hudson Ford for service or repairs. More

Bob Hargrave takes good care of my vehicles I'm big on preventive maintenance to avoid breakdowns. Bob always works me in when I make time to bring a vehicle in for routine service. I trust hi I'm big on preventive maintenance to avoid breakdowns. Bob always works me in when I make time to bring a vehicle in for routine service. I trust him to let me know what needs attention that I may have missed. More

Mustang - Service I was made to feel like a valued customer. My time at the dealership was no longer than 30 minutes for an oil change and filter.. I was made to feel like a valued customer. My time at the dealership was no longer than 30 minutes for an oil change and filter.. More

Excellent service by Bob Hargrave and his team I have been a long term customer and always call Bob Hargrave for my service needs for my 2011 Ford Expedition EL. I called Bob at the last minute and I have been a long term customer and always call Bob Hargrave for my service needs for my 2011 Ford Expedition EL. I called Bob at the last minute and he was able to squeeze me in for an oil change, etc. and was complete in under an hour! More

HAD AN HOUR WAIT GOT THERE AT 3:10, KEN WAS WITH A CUSTOMER PEOPLE WALKING AROUND. KEN CAM TO ME AS SOON AS HE FINISHED HELPING HIS OTHER CUSTOMER. KEN IS A VERY NICE GOT THERE AT 3:10, KEN WAS WITH A CUSTOMER PEOPLE WALKING AROUND. KEN CAM TO ME AS SOON AS HE FINISHED HELPING HIS OTHER CUSTOMER. KEN IS A VERY NICE GUY. More