Jim Hudson Ford
Lexington, SC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Service I am very satisfied with the service I received. I went in with a problem with my lift gate on my 2009 Ford Escape. It was checked and determined t I am very satisfied with the service I received. I went in with a problem with my lift gate on my 2009 Ford Escape. It was checked and determined that the door switch needed replacing. I had bought a extended warranty when I bought the car and everything was taken of. I am very satisfied. The service gentleman that helped me (Bob) was very helpful and curteous. Thanks More
New Car Purchase revised I purchased a new Taurus. After reviewing all my paperwork I was not happy with the selling price. I should have shopped at other dealers before buyi I purchased a new Taurus. After reviewing all my paperwork I was not happy with the selling price. I should have shopped at other dealers before buying this car. More
Bob is absolutely wonderful. He worked with us to determine what the problem was with our car. He is very professional, caring, and maintains communication with the customer throughout the process. determine what the problem was with our car. He is very professional, caring, and maintains communication with the customer throughout the process. I could not be more please with this dealership. Ernesto Alvarez continued to help us beyond the sale. He is the best salesman we have ever had the opportunity of working with. Joe PIetrobono is so accommodating, and customer service is his number one priority. We have felt like we are part of a family. Jim Hudson is so right..."Experience it once, and you'll never forget it." We've purchased three vehicles from them since 2011, and I will ONLY purchase a vehicle from Jim Hudson Ford. More
I was on a budget and looking for a used car. I went into the dealership wanting to test drive a used car I had seen online. Matt was extremely helpful. He had a great attitude and my children liked him righ the dealership wanting to test drive a used car I had seen online. Matt was extremely helpful. He had a great attitude and my children liked him right away. He answered all of my questions and even the kids'. During the whole process of buying the car I never felt like I was dealing with a salesperson - I felt like I was dealing with a friend. The experience was a great one and I will recommend Jim Hudson Ford and Matt to any of my friends looking to buy a car. More
I have a 2005 mustang GT that had an Idle problem. Took I have a 2005 mustang GT that had an Idle problem. Took it to dealer and was informed PCM and throttle body were bad. They said a new one was not av I have a 2005 mustang GT that had an Idle problem. Took it to dealer and was informed PCM and throttle body were bad. They said a new one was not available(PCM) and they would have the old one re-built. Waited over 2 wks for PCM. Installed PCM and Throttle body. The idle was better but the reverse lights came on and the cruise would not work. Never had that problem before. Took it back the same day. I was told the problem was a smart junction box (another $500.00) They changed the box but the problem with reverse lights and inoperative cruise was still there. Over a week went by and I called for status and was informed PCM was bad again. This is a PCM that had just been rebuilt by "Car Care" After almost 2 mos of down time they propose to send PCM back (again) for repairs. I really don't know who/what to believe. If the PCM was bad a second time then why the smart junction box? To say I am disapointed is an understatement. More
The customer service was great. My car was ready when promised, Shane was professional, courteous, and friendly. Customer service is important to me and unfortunately--not everyone gives it. This Deale promised, Shane was professional, courteous, and friendly. Customer service is important to me and unfortunately--not everyone gives it. This Dealership Did. thank you. Dawn Beard More
I rated this dealership very high in every area. They were very helpful Ryan was a true Joy to work with, very well informed on our all questions about our new 2014 Escape. Thank You were very helpful Ryan was a true Joy to work with, very well informed on our all questions about our new 2014 Escape. Thank You More
Our Sales Consultant, Ernesto Alvarez, is a knowledgeable, courteous, professional whose work ethic and communication skills are an asset to Jim Hudson Ford. Ernesto made the sales process easy knowledgeable, courteous, professional whose work ethic and communication skills are an asset to Jim Hudson Ford. Ernesto made the sales process easy and actually enjoyable, which had been difficult with some of my previous dealings with new car dealers in the Columbia area. He was considerate and truthful throughout the whole process and exceeded our expectations. Our total sales experience proved that Ernesto is dedicated to providing world-class customer service. More
The service I is received was excellent. Shane, my technician was very pleasant, very helpful, and provided excellent customer service. It is important to me to receive good customer service and not technician was very pleasant, very helpful, and provided excellent customer service. It is important to me to receive good customer service and not all places provide it. I would recommend this service dept. to everyone. Thank you. Dawn More
What a great experience. Jake and the whole Jim Hudson team went out of their way to ensure that I got into the vehicle I wanted at a great price. I had dealt with them on the service side in the past an team went out of their way to ensure that I got into the vehicle I wanted at a great price. I had dealt with them on the service side in the past and felt comfortable because of that. The sales side may have even been better. I can't wait to buy my next vehicle from them. More