Jim Hudson Ford

Excellence I've not had the need to use a dealer for repair work on my truck. Since it was a recall, to the dealer I went. I was treated with respect and the rep I've not had the need to use a dealer for repair work on my truck. Since it was a recall, to the dealer I went. I was treated with respect and the repairs were done in a timely manner. More

Great service department Always have a great experience at Jim Hudson Ford service department. Bob Hargrave is the best service advisor! I pass 2 other Ford dealers so i fan g Always have a great experience at Jim Hudson Ford service department. Bob Hargrave is the best service advisor! I pass 2 other Ford dealers so i fan go to Jim Hudson. I won't go anywhere else!!! More

Friendly, efficient, courteous Received warm, friendly and courteous service. Wait was not long, and salesman informed me of what was needed and also quoted price before doing anyt Received warm, friendly and courteous service. Wait was not long, and salesman informed me of what was needed and also quoted price before doing anything. More

Making the Best of a Bad Situation The Jim Hudson Ford dealership in Lexington, SC, has done everything in its power to make the best of the terrible situation FOMOCO left their dealers The Jim Hudson Ford dealership in Lexington, SC, has done everything in its power to make the best of the terrible situation FOMOCO left their dealers stuck with when they released the 2012 Focus with the 6-speed dual clutch "automatic" transmission. Their mechanics and service reps have patiently worked through the protocol directed by those at FOMOCO HQ who never have to deal with disgusted customers making multiple trips for service to resolve an issue neither customer nor dealer should have had to deal with. It is a shame, too, because overall, the Focus has been a blast to drive...when the transmission was not shaking me out of my seat, making horrible noises, or making left turns a life-or death proposition while the tranny spun up and tried to decide whether or not to finally "catch" and pull me out of harms way. None of this is a reflection on the dealership or service department which have bent over backwards to maintain my loyalty. Jim Hudson and every other Ford dealer deserves better, Not to mention the cheap, plastic door latches which do what most plastic does when subjected to repeated blows: break. More

awesome service as always. I waited for my service of oil change tire rotation and recall they quickly got me in got back to me on items needed all service was done under the ti I waited for my service of oil change tire rotation and recall they quickly got me in got back to me on items needed all service was done under the time they quoted More

New Vehicle Purchase I had excellent customer service. The sales and financial staff were very accommodating made the purchase very smooth. I also recently had service on I had excellent customer service. The sales and financial staff were very accommodating made the purchase very smooth. I also recently had service on a vehicle the service staff are very professional and easy to schedule. More

Great experience! Thanks to salesman James Fraley, buying my new car was a piece of cake! Selection was great and the business portion was easy. No pressure. Thanks Thanks to salesman James Fraley, buying my new car was a piece of cake! Selection was great and the business portion was easy. No pressure. Thanks! More

Great buying experience I appreciate the salesman Chris, he took his time to listen to my needs and wasn't pushy. He was honest and straight forward and my future car buying I appreciate the salesman Chris, he took his time to listen to my needs and wasn't pushy. He was honest and straight forward and my future car buying will be done at Jim Hudson Ford. More

Great Service and Friendly, Helpful Staff As always, I had excellent customer service in the service department and helpful staff who are open and honest about the services I need. I have been As always, I had excellent customer service in the service department and helpful staff who are open and honest about the services I need. I have been to several Ford dealerships closer to my home and no one can compare to Jim Hudson's team. More

Felt family Great salesman got to know him treated me well he’s good. Tony handle the financial part both were great I was finished in plenty of time Great salesman got to know him treated me well he’s good. Tony handle the financial part both were great I was finished in plenty of time More