Jim Hudson Ford

Recall work completed with no drama. My car was scheduled for recall work at 12:00 on Thursday. The service advisor was friendly and let me know up front that they were busy but should f My car was scheduled for recall work at 12:00 on Thursday. The service advisor was friendly and let me know up front that they were busy but should finish up by 1:30. The car was back a few minutes before 1:30. All in all, the experience was very positive. More

prompt appointment - quick service We were able to get an immediate appointment with quick service. The employees were courteous, helpful, knowledgeable and efficient. We have been ve We were able to get an immediate appointment with quick service. The employees were courteous, helpful, knowledgeable and efficient. We have been very pleased with the service department. More

Good service and follow up. Brought my Fusion in for a recall and was having an issue with a noise in the front tire. Met with my service representative and he gave me a good ide Brought my Fusion in for a recall and was having an issue with a noise in the front tire. Met with my service representative and he gave me a good idea on the time it would take and followed up the next day. Good service is hard to find. Thumbs up! More

30,000 mile check up Before driving for the Thanksgiving holiday, I made an appointment at Jim Hudson for an oil change and general check up. The experience could not have Before driving for the Thanksgiving holiday, I made an appointment at Jim Hudson for an oil change and general check up. The experience could not have been better. Not only did the oil change happen, but my service advisor, Randy Oxner, arranged for several other inspections and services, to include tire rotation, cabin air filter replacement. I shall head out on Monday confident and ready for the drive. Many thanks! More

Air bag recall All went smoothly and quickly for the air bag recall/repair and oil change. Everyone I spoke to on the phone and inside the service department was ver All went smoothly and quickly for the air bag recall/repair and oil change. Everyone I spoke to on the phone and inside the service department was very polite and friendly. More

Service Chris has gone above and beyond, makes me feel like he cares about my car just as much as I do! Excellent customer service, easy to work with, listens Chris has gone above and beyond, makes me feel like he cares about my car just as much as I do! Excellent customer service, easy to work with, listens carefully and is very personable! More

Fix motor in side mirror Took care of it in a timely manner. Had to order a part.offered me a ride home. Called me to let me know what was happening Took care of it in a timely manner. Had to order a part.offered me a ride home. Called me to let me know what was happening More

Chris Dawkins - EXCELLENT SERVICE Having bought many cars over my 43 years, I can honestly say that working with Chris Dawkins has been very gratifying. Chris has an excellent sense w Having bought many cars over my 43 years, I can honestly say that working with Chris Dawkins has been very gratifying. Chris has an excellent sense when it comes to reading customers and taking care of their needs. I just bought my 3rd new vehicle from Chris within 12 months and have had a very pleasant experience with each sale. If Chris is still working for Jim Hudson when I have additional vehicle needs, I won't hesitate to call Chris. Finally, we've been a Ford family for many years and have become even more adamant to own Ford because Ford was the only company not taking tax payer dollars during the Obama administration. This is second to the overall quality and safety record of Ford vehicles. More

30,000 mile checkup My experience in the service department is always good. I have dealt with Shane Sharpe and many others. Always very nice, and very knowledgeable. My experience in the service department is always good. I have dealt with Shane Sharpe and many others. Always very nice, and very knowledgeable. I don't want to take my car anywhere else. More

Recall service Took vehicle in for recall and was initially told it would take approximately an hour and a half; however, it took less than an hour. Wonderful servi Took vehicle in for recall and was initially told it would take approximately an hour and a half; however, it took less than an hour. Wonderful service and employees are extremely friendly. More