Jim Hudson Ford

Very Professional discussion with the Service Representative The Service Representative at Jim Hudson Ford, Shane Sharpe, was most helpful in assisting me by identifying the engine problem I experienced as I ar The Service Representative at Jim Hudson Ford, Shane Sharpe, was most helpful in assisting me by identifying the engine problem I experienced as I arrived. More

Excellent service and friendly people Everything was great service and care. I wish you all had an car wash. That would change the outcome of the finished service. If the vehicle looks dir Everything was great service and care. I wish you all had an car wash. That would change the outcome of the finished service. If the vehicle looks dirty than the job well done is only partly done. More

Best experience ive ever had at a car dealership. Wasn't really in the market for a new truck but was looking for a used one. Couldn't pass the deal on the new one. My salesman was Craig Ellis. If all Wasn't really in the market for a new truck but was looking for a used one. Couldn't pass the deal on the new one. My salesman was Craig Ellis. If all salesman were like him you wouldn't be able to keep vehicles on the lot. He was honest and not once did he try to push me into doing anything. He was knowledgeable in the the vehicle. He also made sure everything was done to it that I asked for. Even kept me up to date with everything happening. I will recommend this dealership and tell everyone to ask for Craig Ellis. More

Maintenance on my 2016 Edge I dropped in to get the recommended oil change with no appointment. Ken Matthews greeted me and took the info for my appointment. He was very professi I dropped in to get the recommended oil change with no appointment. Ken Matthews greeted me and took the info for my appointment. He was very professional and friendly. I always have confidence in the work that is done here on my vehicle. More

Help with battery even if I unavailable I dropped my car off Sunday evening after it had trouble starting. Was in an all-day meeting without telephones allowed. Left my daughter's telephone I dropped my car off Sunday evening after it had trouble starting. Was in an all-day meeting without telephones allowed. Left my daughter's telephone number as the contact in my absence. They talked. All went smoothly. I picked the car up Monday evening. Everyone was great under some really weird circumstances. More

Ford CMax maintenance Great customer service! I had my car serviced and tuned up as well as had a tech look into a radio issue. Chris Weaver was great - very knowledgeable Great customer service! I had my car serviced and tuned up as well as had a tech look into a radio issue. Chris Weaver was great - very knowledgeable and professional as he thoroughly explained options and helped me prioritize needs for my car. More

Maintenance on my 2022 Explorer Quick appointment, nice and professional team great work done on my car which gives confidence to come back for each car maintenance I am very sat Quick appointment, nice and professional team great work done on my car which gives confidence to come back for each car maintenance I am very satisfied More

Walk in oil change I went to the service department without an appointment on a very busy day. I was worked in. Very appreciative because I was going out of town I went to the service department without an appointment on a very busy day. I was worked in. Very appreciative because I was going out of town More

No pressure experience There was no pressure to be rushed into a sale. The finance person did a great job explaining the purchase options and the salesman accommodated all o There was no pressure to be rushed into a sale. The finance person did a great job explaining the purchase options and the salesman accommodated all of our needs. Much more relaxing experience than the dealership across town. More

Customer Service Jeff was very courteous and attentive to my needs. He allowed me to ask the questions and was prepared to answer each time. He also asked me questio Jeff was very courteous and attentive to my needs. He allowed me to ask the questions and was prepared to answer each time. He also asked me questions that would better service my needs. More