Jim Hudson Ford

This was my first experience with the service department at Jim Hudson Ford. I could not have been more happy with the way I was treated. They did everything thing they said, when they said, and made sur at Jim Hudson Ford. I could not have been more happy with the way I was treated. They did everything thing they said, when they said, and made sure I knew exactly what to expect. Great job, and I will buy my next truck from them. More

Adam was very helpful and was aware of a up date to the Sync system that needed to be done when I explained the problem. He also said that if l had any more problems that the APIM would need replacing. B Sync system that needed to be done when I explained the problem. He also said that if l had any more problems that the APIM would need replacing. Bill Harden More

Making an Appt for Service Does Not Matter I made an appt to take the mustang in for an oil change. Appt was a 1:45 at 4:00 went back to question the service advisor and he said he made a mista I made an appt to take the mustang in for an oil change. Appt was a 1:45 at 4:00 went back to question the service advisor and he said he made a mistake. Are you kidding me???? Had to leave after waiting for almost 2 1/2 hours without an oil change. We were getting it serviced today because we have been making trips to Greenwood because my mom is in the hospital and we had today to get it serviced. The service advisor is supposed to come and pick it up Monday and perform the service which is great, but everytime I deal with them there has been an issue! I wish they would just take the mustang back and I would go and buy a different car!!!! I will never buy another car from Jim Hudson Ford again! They are terrible! More

Thank you for allowing me to make an appointment, your waiting for me as I arrived early, advising how long you thought the work would take, finishing more quickly than your estimate and the friendliness waiting for me as I arrived early, advising how long you thought the work would take, finishing more quickly than your estimate and the friendliness of your service advisor. More

bad cooler for the transmission for a 2020 ford explorer. no complaints carried in on a afternoon of Friiday the service guys were real busy but left vehicle and rhey got it in the shop on Tuesday morning and no complaints carried in on a afternoon of Friiday the service guys were real busy but left vehicle and rhey got it in the shop on Tuesday morning and Bob let me know they were working on it and I called back that afternoon and he informed me that it would be ready for me to pick up the next morning and it was. More

Easy in and out. Great service. And had no problem letting me pick up the next day when I extra time to pick up. Great work all> letting me pick up the next day when I extra time to pick up. Great work all> More

Service was Fantastic Nick Counts my service advisor was great. De delivered on his promise. I was there for my Escapes 30,000 mile service and was out within an hour as p Nick Counts my service advisor was great. De delivered on his promise. I was there for my Escapes 30,000 mile service and was out within an hour as promised. Thank you Jim Hudson Ford. More

Great Service I have an ten year old car and brought it in for a check engine light and exhaust system. Upon view of he car they determined the problem and pointed I have an ten year old car and brought it in for a check engine light and exhaust system. Upon view of he car they determined the problem and pointed out that the brakes need servicing soon and the valve cover had begun to leak. I had everything fixed for a reasonable price and now have great confidence that my Daughter will have safe and reliable transportation for another 75000 miles, More

Jim Hudson Ford delivered on their advertised “experience like no other car dealership”, courteous, respectful of time, willing to work for your business. Well done! like no other car dealership”, courteous, respectful of time, willing to work for your business. Well done! More