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Jim Hudson Ford
Lexington, SC
2,389 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price!
Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 2,389 reviews
May 30, 2022
FAST, PROFESSIONAL, EFFICIENT PROCESS. AFTER AN ACCIDENT, I NEEDED TO PURCHASE A REPLACEMENT VEHICLE WITHOUT THE NORMAL HAGGLING. JOHN COOK, HIS SALES MANAGER AND THE FINANCE REP WERE AL AFTER AN ACCIDENT, I NEEDED TO PURCHASE A REPLACEMENT VEHICLE WITHOUT THE NORMAL HAGGLING. JOHN COOK, HIS SALES MANAGER AND THE FINANCE REP WERE ALL OUTSTANDING. COMPLETED THE ENTIRE PROCESS IN 3 HOURS & I'M PLEASED WITH THE RESULTS. More
by LAWRENCE
Employees Worked With
JOHN COOK, TONY IN FINANCE
April 23, 2022
Worst service and professionalism one could expect. There is one person worth dealing with there, the rest are aweful and I have not been treated with less respect or courtesy. Very disappointed give There is one person worth dealing with there, the rest are aweful and I have not been treated with less respect or courtesy. Very disappointed given the amount of business I gave them. I would avoid this situation More
by bfrazier1010
Employees Worked With
Bob
April 22, 2022
Great experience, got a second hand Wrangler from them. Arrange price via phone call, met with John Cook and just signed the papers. Jeep is great and experience best one can wish for: fast and sweet wit Arrange price via phone call, met with John Cook and just signed the papers. Jeep is great and experience best one can wish for: fast and sweet with no hassle. More
by Dorian
Employees Worked With
John Cook
April 11, 2022
Jayson Moore was the sales representative that helped me find the car that was within my budget. He was very Professional, and Tony in finance closed out the paperwork faster than any place I have ever boug find the car that was within my budget. He was very Professional, and Tony in finance closed out the paperwork faster than any place I have ever bought a car from. More
by jeffkestner
Employees Worked With
Jayson Moore
March 02, 2022
As a lifelong Ford owner who has bought 7 vehicles through various Jim Hudson dealerships over the last 35 years, as well as all my service needs; after my last visit, I will never look back. The pro through various Jim Hudson dealerships over the last 35 years, as well as all my service needs; after my last visit, I will never look back. The professionalism of the staff members I spoke with are a profound embarrassment to the dealership. The first conversation I had with them started with..."we aren't bad people just because most consumers think we are always trying to get them". Originally, I had an appointment with a rep I had contacted through their website. However, he was “unavailable” when I arrived, even though I had asked him to contact me if there was any change to our meeting. During our only phone call, I made very specific expectations before our meeting, especially regarding the price I would pay for a new car, and the minimum I would expect for my trade, even providing him with my current vehicle’s VIN. I said that I would pay MSRP, but not anything extra, providing I got a fair price on my trade. Once I got to the dealership, I had 2 written offers of trade in value, one for $20300, the other for $21100. Upon arrival, I was immediately switched off to a rep who quickly led me to his office filled with many awards and certificates from 27+ years of working for Jim Hudson. Along the way he kept telling me how he would change my mind about the bad reputation car dealers get, and he was going to get me in my dream car as fast as possible. I simply acknowledged his attention, then reminded him of my previous conversation which outlined my expectations in specific detail. My first question was, “what is the bottom line price on that car?” I got no answer. I kept repeating, ultimately asking several times to confirm the price on the car. I referred back to the price on the website, which was confirmed during my conversation with the rep who had set my appointment. All I got was too much chatter about how much they had done to enhance the car and that the sticker price was just a starting point, and it didn’t include everything. In his words: the price actually comes down to the value of your trade, your credit score, your finance company, and how many people have expressed interest in the car. Then I need to combine that information with all the add ons that have been put on the car as an addendum to the MSRP. Then I was told that when you buy a car you have to expect that you will also have to cover the dealer's markup over the sticker price based on all the factors (mentioned earlier). WHAT? DO I REALLY LOOK THAT STUPID? Then when my trade in value came back at $7000+ lower than my already disclosed trade in values, I simply stood up and said, “I’m out”. $13000 for my car would only be reasonable if it were brought in on tow truck! Rep #2 who delivered that news quickly said, “wait, what do you have to have as a trade in value?” I answered with $19000 minimum, then I quickly rattled off all the reasons why my car was worth more than that, but I would accept the minimum of $19000. I simply demanded a fair market price which was $1300-2100 LOWER than what I had already been offered from 2 other dealers. Then I was told that the car would cost even more than their addendum sticker price because of all the stuff they had added to it, including the top dollar for my trade. So I asked, how much is the new car? But again, nobody would give me a specific $$$ amount, even though I kept asking. HUH? Is that how cars are sold now? Looking back, it is no wonder the sales rep kept warning me about how bad the industry's reputation was. He was just getting me ready to experience every ridiculous sales tactic in the book. He may have had 27 years of "great service to Jim Hudson" but my 27 minutes working with him and his co-worker have ensured that any Jim Hudson dealership will never see me again. More
by dixiekiwi
Employees Worked With
February 22, 2022
I would this dealership a 0 if it allowed. Only positive note was the test drive. Three attempts to negotiate a deal on a car and finally reached a deal to find out the car was sold. Manage Only positive note was the test drive. Three attempts to negotiate a deal on a car and finally reached a deal to find out the car was sold. Management at this location does not care about the customer. Find another Ford dealer. More
by kcroucher
Employees Worked With
Chris Andrews
February 07, 2022
Service appointment scheduled for 1:30pm. I waited in lobby. At 4:30pm my truck was in same spot and work had not begun yet. I have had service done on my truck at this place for last year and a half a lobby. At 4:30pm my truck was in same spot and work had not begun yet. I have had service done on my truck at this place for last year and a half and have consistently gotten very poor, slow service. Service manager said he would make sure I would receive better service, but didn’t happen when I took it in last appointment. Very disappointed. More
by Dale
Employees Worked With
February 01, 2022
After a desperate search for a vehicle, we found Jim Hudson to have the exact truck I wanted and had in inventory. Our sales person Jeremain was amazing, we got to meet many team members to include man Hudson to have the exact truck I wanted and had in inventory. Our sales person Jeremain was amazing, we got to meet many team members to include managers. The process was very smooth and enjoyable. I highly recommend this dealership. More
by xshellyx75
Employees Worked With
Jeremain Williams
February 01, 2022
First rate service department. On a routine oil change visit, they alerted me to an airbag recall, ordered the parts for my car, and had the work done in a timely manner. They also alerted me to insuffic visit, they alerted me to an airbag recall, ordered the parts for my car, and had the work done in a timely manner. They also alerted me to insufficient shock absorber job done at another shop and recommended I get the other shop to fix it under warranty at no charge. More
by dellacoulter
Employees Worked With
Allen Cureton, Miss Cathy who drives the shuttle
