Jim Hudson Chevrolet

Long wait to repair My 2018 Traverse was in the shop twice for different reasons. 1st Time the service dept had my truck for 3 days. Truck was fixed with no problem. BUT, My 2018 Traverse was in the shop twice for different reasons. 1st Time the service dept had my truck for 3 days. Truck was fixed with no problem. BUT, a few weeks after that incident, another problem with the truck. I called service to get placed on hold for 25 mins so I hung up and went to the dealer. Service had my truck for almost 2 whole months saying the part needed was on back order. Even though we had a loaner that wasn’t equipped with all the features of our truck we still had to pay on a truck we weren’t driving. More

Service Had great customer service. After diagnosis of car problem took advantage of shuttle service to take me home instead of waiting the few hours for repa Had great customer service. After diagnosis of car problem took advantage of shuttle service to take me home instead of waiting the few hours for repairs. When repairs complete I requested rather than them coming to pick me up and taking me back to dealership would it be possible to just bring my car to me. They were very kind and able to do that. I really appreciate them for that customer service. More

Go See Mr. Ricky Ward Mr. Ricky Ward... Really made this a smooth transaction! He explained everything and made sure we were comfortable before making a vehicle selection! Mr. Ricky Ward... Really made this a smooth transaction! He explained everything and made sure we were comfortable before making a vehicle selection! He asked probing questions which helped narrow our vehicle search down and less time at dealership! Definitely will refer friends and other family to him! More

Quick and thorough service All staff very friendly. My appointment was for oil change and inspection. At that time there was a promotion going on. They rotated my tires at no All staff very friendly. My appointment was for oil change and inspection. At that time there was a promotion going on. They rotated my tires at no charge which I really appreciated and my car was ready in a timely manner ! I will definitely continue service at this dealership. More

Oil Change and Inspection This was my first service at Stivers. The Service Advisor met me outside. It was obvious that he had reviewed my appointment and knew why I was ther This was my first service at Stivers. The Service Advisor met me outside. It was obvious that he had reviewed my appointment and knew why I was there. I have already recommended Stivers to someone for service. More

All around amazing The overall experience, from the Tyson referring to my Malibu as my car every time we spoke to Hunter giving me a better deal and lower interest. Trus The overall experience, from the Tyson referring to my Malibu as my car every time we spoke to Hunter giving me a better deal and lower interest. Trust the process More

Poor overall experience The history of non return phone calls, repeated visits for the same issues, lack of integrity , poor customer service over the course of several month The history of non return phone calls, repeated visits for the same issues, lack of integrity , poor customer service over the course of several months. I’ve still experienced the same issue with my vehicle and I just picked it up Friday after being without my vehicle for over a month. More

Need a vehicle? Stephon is my salesman hands DOWN. I went to three different dealerships and was ran off because of the way car salesmen act like vultures Stephon was Stephon is my salesman hands DOWN. I went to three different dealerships and was ran off because of the way car salesmen act like vultures Stephon was very welcoming! More

Accurate and Efficient Thank you for your prompt attention and corrective action in servicing our Impala. I was deeply concerned about my car especially since they had to wo Thank you for your prompt attention and corrective action in servicing our Impala. I was deeply concerned about my car especially since they had to work on my transmission. Thus far my car is handling well but I have notice a little noise more now than before as the gears are changing; this may mean it takes time to adjust I am just saying. My sincere appreciation to your staff. More

Great experience Great service .No problems at the dealership ,I just wish my time could have been shorter . Will continue service at this dealership ,always good ser Great service .No problems at the dealership ,I just wish my time could have been shorter . Will continue service at this dealership ,always good service . More