Jim Hudson Chevrolet

Oil change I called and asked how long would it take for an oil change they said about an hour I then made an appt it took about 2 hours. After an hour and a hal I called and asked how long would it take for an oil change they said about an hour I then made an appt it took about 2 hours. After an hour and a half I asked someone if my car would be done soon he checked and said in 20 min, then about 20 minutes later he came back and said another 5 minutes, when it was time to pay he said because I had to wait so long he would give me the special for $50 instead of $59. Why wouldn’t I have gotten that special anyway? Each time I come there is a different story with the price.... More

Unexpected service needed Vanesa, Nikki and Phil were Excellent. Great personality, professionalism and customer care. However, once again I get my car back with grease stain Vanesa, Nikki and Phil were Excellent. Great personality, professionalism and customer care. However, once again I get my car back with grease stains on the driver’s doors, steering wheel and shift lever. Always has been like that, I wish this could stop More

Service is not same since name change Scheduled online service and typed in needing an oil change, driver side headlight and difficulty with passenger window. When I arrived, I was told th Scheduled online service and typed in needing an oil change, driver side headlight and difficulty with passenger window. When I arrived, I was told there was no master technician here that day to address window function. When my car was ready I was told everything checked out and was given a copy of the inspection. If everything checked out electronically then why am I still having difficulty opening the passenger window from the driver side button. Now I will have to go back for a third time about the window. Also, later that evening the headlight that i was told was working went out again. I have been having my car serviced here ever since I purchased from here and never had a problem. It seems that the last few times the service is not up to par. More

Very patient and experienced service assistance The service representative gave me a chance to explain the problems and offered alternatives that lead to correcting the problem. My local dealership The service representative gave me a chance to explain the problems and offered alternatives that lead to correcting the problem. My local dealership was rude and unwilling to help. More

Excellent Customer Service I was served service with a smile. He answered all of my questions and my payments fit my budget. He was very professional and patient with me. Mr. Wa I was served service with a smile. He answered all of my questions and my payments fit my budget. He was very professional and patient with me. Mr. Ward took good care of me. I will definitely refer others to your dealership. It was a pleasure doing business with you. More

Terrible service Terrible customer service . Need more experienced mechanics and employees who will keep you posted on the status of your issue. I will make sure no on Terrible customer service . Need more experienced mechanics and employees who will keep you posted on the status of your issue. I will make sure no one buys cars from Stivers. Period. More

Great service from start to finish. Sale's staff was awesome as was the finance people.I was told it would be cleaned and ready when I got there and it was.The young man cleaning did a g Sale's staff was awesome as was the finance people.I was told it would be cleaned and ready when I got there and it was.The young man cleaning did a great job.It may never be that clean again. I wish I had caught everyone's name but it was Christmas Eve and they were there beyond closing time working there butt off. I would highly recommend. More

Great service. I was very pleased with the great customer service that I received from Ms. Nikki, Mr. Phil, and Mr. Robert during my unexpected car situation. Ms. B I was very pleased with the great customer service that I received from Ms. Nikki, Mr. Phil, and Mr. Robert during my unexpected car situation. Ms. Brenda G. More

Great service Fast, affordable and convenient services. The staff is always very friendly. Waiting area is comfortable and I always leave with a smile on my face kn Fast, affordable and convenient services. The staff is always very friendly. Waiting area is comfortable and I always leave with a smile on my face knowing my truck was taken well care of. More

Dealership experience was great I was happy with the dealer but unfortunatly the car died the next day and has been in the service shop since so I am very unsatisfied the quality of I was happy with the dealer but unfortunatly the car died the next day and has been in the service shop since so I am very unsatisfied the quality of the vehicle. More