Jim Hudson Chevrolet

Ripped off I am very disappointed in the trade-in value that they gave me for my cars there’s no way I trade in two cars and put $10,000 cash down on our 28000 I am very disappointed in the trade-in value that they gave me for my cars there’s no way I trade in two cars and put $10,000 cash down on our 28000 truck and have a 22 thousand dollar balance I’m going to call the better Business bureau to discuss my options More

Customer satisfaction l Good people. Easy to talk to. Made a great deal l would recommend to talk with Calvin before making a deal somewhere else. Thanks again to Good people. Easy to talk to. Made a great deal l would recommend to talk with Calvin before making a deal somewhere else. Thanks again to Stivers. More

Battery replaced Service was fast and the Vanessa Matthews was extremely professional and courteous. And pricing was unbeatable compared to other dealerships that I’ve Service was fast and the Vanessa Matthews was extremely professional and courteous. And pricing was unbeatable compared to other dealerships that I’ve been to. More

Mediocre, to say the least I bought my last car here in 2012 and the sales/service has gone drastically down hill since then. Not 1 employee has customer service training, tact, I bought my last car here in 2012 and the sales/service has gone drastically down hill since then. Not 1 employee has customer service training, tact, or people skills. I took my car here for routine maintenance and had to bring it back 4 days later after being stranded with my daughter because it ran out of "clean oil." I took it back and everyone pointed fingers at one another, playing the blame game about why I waited for my car for 2.5 hours and they didn't do ANYTHING to it!!! More

Disappointed The customer service here is great that isn't a problem, however there was only one person working the desk at the service center and we had to wait i The customer service here is great that isn't a problem, however there was only one person working the desk at the service center and we had to wait in line for awhile. The other thing is I requested a loaner vehicle, due to the fact that I have 4 children at home. I did this through the online appointment scheduler and had assumed that because I made the appointment a week in advance that this wouldn't be a problem and I thought someone would have called me and let me know they were out of loaners so I could arrange a ride back home. I also live in Irmo and the shuttle wouldn't take me home. So I ended up waiting! Then after my car was ready I had to run it through the wash myself before I left. This was my first time using the service center and I drive 45 minutes to get there simply because I like to stay loyal to the dealership that I bought my car from. A manager from this dealership needs to fix these issues or I won't be back. More

Poor customer service Went to inquire about BCM being reprogrammed. A gentleman from service was very rude and unapproachable. He wouldn’t let us explain and seem like he d Went to inquire about BCM being reprogrammed. A gentleman from service was very rude and unapproachable. He wouldn’t let us explain and seem like he didn’t want to help us. Took my business elsewhere and it was cheaper! Thanks for the unprofessionalism More

Friendly service No hassles. Just competent and efficient service. Nice rebate on battery. Calvin Wright helped with every element of a purchase. Fine and candid sa No hassles. Just competent and efficient service. Nice rebate on battery. Calvin Wright helped with every element of a purchase. Fine and candid salesman Am pleased with new car More

Excellent service! i always appreciate Nikki’s help when I schedule a service appointment. She is always so kind to talk to. Vanessa was also kind to greet me when I ar i always appreciate Nikki’s help when I schedule a service appointment. She is always so kind to talk to. Vanessa was also kind to greet me when I arrived. Thank you to both. More

Horrible service , and service advisor. My son is a first time car buyer. He made an appointment on-line to bring his car in for a re-call service that was supposed to , and service advisor. My son is a first time car buyer. He made an appointment on-line to bring his car in for a re-call service that was supposed to take 3-4 hours. His appointment was scheduled for 9am. He dropped his car off a little before 9am and was told they would call him when it was ready. At 5pm he had not received a call so he called to see if his car was ready and was told it would be ready in 20 minutes. He lives 30 minutes away so he left and headed to Stivers. When he was about 5 minutes away he got a phone call saying his car was not going to be ready until tomorrow at 12noon. He was given the reason, that they were still doing an update on his software which is NOT what he brought his car in for and they hadn’t even attempt to start on the re-call. The next day he gets to Stivers at 12 noon to get his car and he’s told it’s not ready and his service advisor was at lunch so he would need to wait to speak with him to find out the status of his car. They told him in the service dept. that they would have his service advisor come speak with him when he returned which should be in about 30 minutes. He waited an hour and no one ever came so he walked around to the service dept. where he saw his service advisor, Robert Bingham, and asked him what the status of his car was. He had a very unprofessional attitude and acted as if he was bothering him. He offered no explanation as to why it’s been a day and a half and his car is still not ready. He simply said it’s not ready and shrugged off. My son went up front to sales and found his salesman, and told him everything that happened and he agreed that this was highly unacceptable and he went to the service dept. himself to find out what was going on and came right back with answers and the time he should expect his car to be finished. This was a horrible experience and Robert Bingham is a horrible service advisor that lacks customer services skills and common courtesy. My husband and I have purchased several cars from Stivers/Capital Chevrolet and this is why our son chose to purchase his first car here. I am very disappointed in the service he received and the lack of information that his service advisor failed to provide. More

Super good help when I needed. My car broke down on our family vacation trip. We went to Stivers Chevrolet to get the car fixed. Stivers did a great job and got us on our way with j My car broke down on our family vacation trip. We went to Stivers Chevrolet to get the car fixed. Stivers did a great job and got us on our way with just a 2 hour delay. Pretty good I think. More